My husband and I own a few duplexes and some other single family rental properties in Pittsburgh, and we have been using Real Property Management Pittsburgh for the past 2 years. We used another managemet company that didn't deliver on any of their promised services, so when we started using RPM, we were thrilled at how professional and efficient they are with everything we need them for. They help to make sure we get quality tenants by carefully screening them. We always get paid on time now, and whenever any issues arise—which as a property owner, they always tend to do—they are dealt with quickly and properly. Their maintenance services and accounting of all property activity on their online portal make sure that my properties are inspected and maintained regularly. We are able to keep a watchful eye on our properties without being there all of the time. Any emergencies with the property are dealt with quickly, and RPM uses vendor discounts, so a plumbing emergency or other issue won't sink our contingency budget for the year. Their staff is well trained, consistent, and easy to work with. We will definitely continue working with them in the future.
I have a number of properties under management now, but I started with just one. At the time I was working in retail management. It was impossible to say up meetings with perspective tenants and keep them, especially since my rental was over 30 min away. I hired RPM after 3 month of futility and they were able to rent the place out within 2 weeks for $50 more than I was asking. The tenant has been in there for 2 years now and has been fantastic. Conversely I bought a multi unit in the same neighborhood that was fully rented. It's looking like I'm going to have 100% turnover in the first 8 months with tenants placed by the previous owner. The replacement tenants I've gotten so far seem to be a significant improvement and the rent is now up to where it should be. (which is good for me!) I've been happy with their tenant selection, communication, and their maintenance. So far they've been one of the best decisions I've made in "buy and hold" real estate investing.
I'd rate JJ Land a 4.5, but in the absence of decimal places I'll round up to a 5. For four years I lived in a JJ Land studio apartment in Friendship while attending grad school. Though it certainly wasn't luxurious, it was a good value in a good location, which was exactly what I needed at that time. I can't recall any significant negative problems or incidents caused by JJ Land while I lived there; maintenance requests were generally prompt, and the office staff was always friendly and fair. I was returned my full deposit upon moving out (albeit after a good weekend of cleaning). Though perhaps not the best company if you're looking for something fancy or luxurious, based on my experiences JJ Land seems like a good fit for someone on a budget who's looking for a decent place in the East End.