Yellow Cab

Absolutely horrible . Rude dispatch. Extremely slow . Unreliable. Try other companies first if you can or else you're going to not make it to your destination.

Can't believe they actually stay in business with the way they operate. From what I was explained by 2 different people is that once you call in to schedule a ride a driver must then chose to pick you up from a list of other people who have scheduled rides so there is no real order in the way they send out their cabs and so there is no guarantee if and when your cab will arrive. I called for a cab and was told the driver would call when he was close and that it was ok to stay inside my location. I watched the cab pull up and instead take 2 other people off the street. I called to complain and the dispatcher saw no problem with this and said it was the drivers choice to pick up who they wanted. At this point I had been waiting over an hour. It took 2 more phone calls and after another hour later a cab finally showed up. I am not from the area otherwise I would have called someone to come get me. This company is ridiculous.

irst and last time I will ever use Yellow Cab Taxi Service. My fiance and I called a taxi up in Coriapolis at the Candlewood Suites to take us to IHOP for breakfast back in September of 2013, and the cab driver had an attitude with us. He said and I quote, "You had me drive all the way over here just to go less than a mile all the way to IHOP". He had a attitude the whole time. Rude is not how customers should be treated. It is better to leave personal problems at the door, not take them to work

We figured he was having a bad day, so we were nice and tipped him still. May I note it was pouring rain that day and cold too. We called Yellow Cab Taxi Service after we had breakfast at IHOP to see if we could get a cab back to Candlewood Suites. A taxi never came. We tried calling back to see why a taxi didn't come, and the receptionist told us we have to schedule to have a taxi on time, because they have other people to attend to too. Isn't is scheduling when you call, and tell them a certain time to pick you up? We ended up being stranded at IHOP for 3 or 4 hours,and it was very cold. Thank god my fiance met a guy who knew of a free shuttle service for people going to work in the Coriapolis and Pittsburgh area, and the driver was nice enough to give us a ride back to the hotel. I really hope no one else had to go through the crap Yellow Cab put us through.

THIS COMPANY DESERVES NO STAR!!!!!!!!! I was scheduled to work at 6am (at my job that is 15min away driving) so I called to have the taxi pick me at 5:15am. It is now 6:43am and I have called three times just to hear that no taxi hasn't been scheduled to me yet!!!! I will never deal with this poor customer service and poor communication -4Star company again!!! DO NOT WAIST YOUR TIME!!!!

I had requested a cab three days before departure and I had specifically requested a time that I must be picked up in order to get to my bus on time. When the time came an I didn't see my cab after waiting for a while, I decided to call them and ask why no one was here. Well the answer I got was not satisfactory at all they just told me to wait and I have to be at the bus station in a couple of minutes to catch my bus. If this is how they run the business I can tell you that no one is gonna tip and this business will eventually fail. I hope they plan on paying for my NON-REFUNDABLE ticket if I miss my bus time. This is very unsatisfactory service YELLOW CAB.

I finished work on Mother's Day (Sunday evening) at 10PM. I called Yellow Cab at 10:06. I waited 45 mintues for a response. I called back to find out what the delay was but I got an ebonic response to "go flag one down if I'm that much in a hurry." I called Classy Cab and they picked me up within 10 minutes. I've lived and worked in Seattle, Chicago and Dallas an all of their cab services were reliable. Yellow cab is awful!

Do not depend or call this cab service of you are not at the airport or going to the airport!! They never showed up, even thought I called two hours in advance and keep calling every 30 minutes. This id the last time I will use this cab service I found several others and called and they are local to Carnegie. Yellow Cab should be investigated by the taxi and limousine commission.

i made my first call to book a cab at 02:10 amfor them to pick me up at 02：30am on March 6, 2013 to take me to greyhound terminal. i was to take the 03:30 bus to Grand Rapids. The cab didnt come, i called again and again and again…i missed the bus, and all that woman said was sorry.

Do not depend on this cab service on game day or major events. I called about 2 hours in advance to schedule a pick up for Heinz field, telling them where I was and when I wanted to arrive so they could adjust the pick up depending on traffic. About 20 minutes before my scheduled time a cab showed up as we were waiting (eager to leave), someone else jumped in and the cab took off. We wondered if it was our cab but since we were clearly dressed in Steelers attire and the other person wasn't, I assume the cab driver would have at least asked if that was the right pick up but the driver's window was down, the person was in and off they went without any discussion. Ok - not our cab... no problem, still early.....

Well now it's 20 minutes past our scheduled time and less than an hour to kick off.... getting a little panicked. So I went back into the hotel, they called, were told they would call right back with the ETA and cab number. Funny thing was that the hotel never told them who she was calling about just who she was... several minutes later and no call back. So I called - WORST CUSTOMER SERVICE EVER ON THE LINE!! Couldn't find any reservation for me...my name, number, location.... anything.

The hotel called again for me and was told "we're busy we'll get a cab there when we have one, sorry about your luck" and hung up the phone.

I ended up driving to downtown, not knowing if I'd find a parking spot or anything and sure I would miss kick off. Thankfully I found a garage with availability right across the bridge, took the ferry, and was at my seat in time for kick off - with ZERO thanks to Yellow Cab except for saving me money, although causing me a lot of stress. NEVER again - I'll walk before I'll get into a Pittsburgh Yellow Cab - and it's sad because they are the only bad experience I've ever had in that city....wish there was at least one other competitor... if so and they had any amount of customer service Yellow Cab would be closed. Too bad I don't live close enough to start one....

Okay I am a mom a stay at home mom an my boyfriend takes the car to work an im so disappointed in this company they say 300 cabs lmao were I call them every time I have a appointment there usually 8am for my prenatal care I called once at 4am an w cab never showed til noon!!! Now today April 11 I call at 6 am an ha no cab no manager to speak to an also rude ignorant dispatchers who get your info all wrong, please if you read this FIND A JITNEY DRIVER THEY ARE CHEAPER AN ON TIME WAY NICER TO

Worst customer service! the cab never showed up and we waited for 4 hours! and called every 1/2 hour to ask if a cab was coming! if u have somewhere to be ! find another means to get where you need to go! this service sucks!!!!!

They are awful. Awful. Awful. You call, only to be placed on hold forever. Then they say they'll send someone and you ask for an estimate time they simply say to call back in thirty minutes if a cab doesn't show. I have called 8 times and have missed my flight. Thank you I missed my flight and my grandmother died while I wasn't able to say goodbye. Awful service. Only use them if you don't have a heart.

How come pittsburghhas such bad cabservicecompared to other cities? Terrible. Unreliable. I've been left 3 times. Promised puck ups that never came

The most horrible experience ever bout to be done wit this service any service suggestions feel free to let me know!

Today is the last time I will use Pittsburgh’s Yellow Cab service. I am legally blind and needed to take a cab to a doctor’s appointment today. I called for the cab 1.25 hours prior to my appointment; the dispatcher said it would arrive within 30 minutes. No cab showed up. I had to cancel my appointment.



I hear that the independent drivers only want to go to the airport, that they will not pick up short trips. Apparently, this is true. So, do not depend on Pittsburgh Transportation Group for anything but a trip to the airport. (And when I use the airport, I use All Star Limo service, which is dependable, affordable, and clean.)



Pittsburgh is a backwater when it comes to public transportation. Pittsburgh’s Yellow Cab is really the only game in town for cabs. What we need is at least one dependable, affordable car service (between taking a cab and taking a limo) like other big cities have. Any enterprising drivers out there ought to jump on this.

never cll yellow cab i called a cab at 6:30pm from my job out carneige it is now 7:46pm cab never cab...i clld back at abt 7:30pm dispatch told me that my order is out there and they can't make anyone come and get me...my advice is cll a mf jitney that's what i did or else i will be stuck out here depending on yellow cab...412-431-0107

Called for an am pick-up nest day. dispatcher did not know if they could pick up as they are very busy on fridays.

Did not like tone of voice very con descending.........I would rathe walk than ever associate myself with these lowlifes in any way. I hope they go bankrupt!!!!!!!!!!!!!!!

Arrived Saturday nite 1 carry on bag from airport to Greensburg, PA. Distance about 30 mi. Attempted to

negotiate " flat rate from PIT to Greensburg. Driver number one wanted $165.00; number two wanted $150.00.

THERE WAS LITTLE BUSINESS...TAXI DRIVER...SAID "IT WAS FAR AWAY". Conditions [ weather, roads,

traffic, etc. ] did not warrant this price ! It was a SHAM. Worldwide traveler...have never encountered this in

a " big city " even. Spent the nite in a motel...glad I didn't give them my money. Both drivers ASSUMED

that because I was a woman, blonde and atractive that I was naive enough to RIP OFF!!!

I used there cabs 2 times to get to the airport, rather than parking . They were on time or early to pick me up.

And no trouble geting home.

Rosenberger

They have horrible customer service!!! The operator will hang up on you if she does not like you. Guaranteed! You are better off walking to your destination and not having to put up with them nor give them your money! We waited for 2 and a half hours and when we called again the extremely rude lady hangs up, its not the customer's fault she has a horrible job!



Pocket your money and pay a friend for gas, Don't bother to ruin your night over them! Trust me!