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(412) 325-2212Visit WebsiteMap & Directions719 Liberty AvePittsburgh, PA 15222Write a Review

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General Info
Pittsburgh CLO has been a leader in producing live musical theater for audiences across the region since 1946. Pittsburgh CLO’s Summer Season at the Benedum Center is beautifully complemented in December by CLO’s annual production of "A Musical Christmas Carol," as well as year-round productions at the CLO Cabaret. These productions alone reach nearly 200,000 patrons. In addition, Pittsburgh CLO offers a variety of education and outreach programs including, the CLO Academy and many more!Pittsburgh CLO has been a leader in producing live musical theater for audiences across the region since 1946. Pittsburgh CLO’s Summer Season at the Benedum Center is beautifully complemented in December by CLO’s annual production of "A Musical Christmas Carol," as well as year-round productions at the CLO Cabaret. These productions alone reach nearly 200,000 patrons. In addition, Pittsburgh CLO offers a variety of education and outreach programs including, the CLO Academy and many more!
Extra Phones

Phone: (412) 281-3973

Phone: (412) 281-2822

Phone: (412) 456-2647

Phone: (412) 456-2600

Fax: (412) 281-5339

Payment method
all major credit cards, cash, check, amex, discover, master card, visa
Location
Baum Bldg
Neighborhoods
Cultural District, Downtown Pittsburgh, Fifth and Forbes Corridor
AKA

Pittsburgh Trust For Cultural

Pittsburgh Cultural Trust

Pittsburg Trust For Cultural

The Pittsburgh Trust for Cultural Resources

Benedum Center

The Pittsburg Trust for Cultural Resources

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braelin

01/11/2013

Overall

I've always adored the Pittsburgh Cultural Trust. This review is not in regards to performances or it's impact on the city, but rather to the HORRIFIC customer service.



I purchased tickets to Sound of Music and was told I would receive half off by using a special promotion code. When the promotion code didn't take, I called customer service. I was talked down to and treated poorly while attempting to reconcile a situation regarding this false promotion code. I was on the phone for 40 minutes and no attempts were made to help with the situation - I was only continually spoken down to by employees as well as the supervisor. After demanding a refund for the tickets, they said they would refund the money for the tickets themselves, but not the ridiculous $20 service fees. I will never again order tickets with Cultural Trust based on this experience. It wasn't only the situation, but the way it was so inappropriately handled by customer service. I was actually told "I don't want to talk down to you, BUT". I will never forget this awful experience and from now on will be ordering my tickets, and seeing shows, elsewhere.

Details

Phone: (412) 325-2212

Address: 719 Liberty Ave, Pittsburgh, PA 15222

Website: https://www.pittsburghclo.org

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