02/13/2012Provided by Citysearch -
I have been going to this hair salon for cuts for 20 years (through several styles and lengths of hair) and I have always been completely satisfied with the cut,, the service and the people that I dealt with in the salon.
The owner cuts hair along with everyone else there so he is always available if you have any questions or problems and his staff knows that he is aware of the customer flow and that he is there to help THEM solve problems if they ever come up.
In those 20 years, they have had a number of award winning stylists working for them and yet the prices have always been more than competitive with the places that serve you an espresso and treat you like someone who isn't as hip as they are and thus need some other kind of cut than the one you went in for.
I read the other reviews and I was totally surprised that there were several one-stars. These are either people who didn't speak up to the owner or who are just grouchy, because I know he is the sort that always makes things right for the customer even if it means doing job over to their satisfaction. The one woman who ordered something on the Internet and says she got double charged and no one responded to her complaint has no credibility in my opinion. Either she is cyber illiterate or she is just venting. Again, as in other cases, this owner is always in touch with his cutters and his customers and would never let someone be dissatisfied much less double charged.
This place is a bargain and you won't be disappointed.