John C R Kelly Realty Inc
- BBB Rating:
- Extra Phones:
Phone: (412) 683-0278
Rented in ridgeville st. Wont fix any maintenance issues. THey said you can deal with it. Didn't return the whole deposit back even if the house was returned back in good condition. Charged me for pevious tenant leaving stuff in backyard. WHen called to get money back, they said we charged you for less than what we could have. Don't do it.
I rented a townhouse with JCR Kelly for almost 3 years on Ridgeville St in Sq Hill. For the most part, the property was fine. This review is solely directed to the company and the bag of tools that work there.
They are rude, dishonest, cheap, and condescending. Do not make the same mistake I did. Do not rent from them. Find a private landlord somewhere else. There are plenty of apartments in Pittsburgh. Do not put yourself through the hassle of dealing with this company.
This was the worst apartment that I have ever lived in. From the floor boards that are falling through (which were not fixed after a year), to the flood in our kitchen from a burst pipe (that was taken care of by my grandpa cause they were busy) to the heater that makes banging noises (took the landlord 5 months of constant calling to fix), to the fridge that is super noisy, to the basement door which is basically held together with wood, these are the worst people to rent from.
While attending the University of Pittsburgh, 3 girls and myself rented a 4 bedroom apartment from John CR Kelly in Oakland. It started out to be a great place and then we had no heat.. and they did no care.... then we had no hot water.. they still did not care. They would send a maintenance person over that was over 100 years old who could not get up the stairs and said that he had fixed it. We had to report it to the health departement and they finally ( in the spring.. after we no l...view moreonger needed the heat) put in electric heaters along the walls and we did get an air conditioner out it as well.. so that was nice but then we had to pay for the heat and air which the lease said was included.... I said I would never rent from them again. \r
Then my fiance and I needed a place to stay closer to both of our jobs and we rented in Avalon in Chestnut Manor.. it was ok.. the price was right.. one bedroom with a small kitchen.. we were in the basement and had mold all of the time.. had to purchase a dehumidifier just to be able to get by yet there was still mold everywhere..I guess that is what you get for living in the basement.. but the landlord was great... she was very understanding and always got back to you.. HUGE change from when I lived in their apartment in Oakland. \r
2 years ago we moved into Bellwood Manor.. LOVELY! We have a wonderful two bedroom apartment... amazing space... nice sized rooms, dining room.. Love it! Same landlord but this is defintily the best we have had yet! \r
So it depends on the location of their property.. if you're in a college area, they do not care... they do not want to put money into a building when the kids are just going to trash it anyway.. but still.\r
We love Bellwood and Jeanie, the landlord is awesome!view less
I left Bellwood Apt. in Aug. Because some mistake my bank still send the $960 monthly rent to John CR Kelly realty Inc. I called the company couple times told them about this and let the company do not withdraw the check. After a month the company cashed my check and refused to return the check to me. When I called them, the lady who 's name is Marian was very mean and told me I owned her money.After I left the apt., I did not get my $500 deposit back. Now she even said I own her m...view moreoney. I asked her to tell me the reason why I own her money. She said I won't tell you. I email you. I think it's because she got my $960 in her hand, then she thinks a lot of reasons for not returning my money. I have to give one star to post this review. Otherwise I will give zero star for the horrible company. What a horrible place! Stay away form this realty company if you want your deposit back . \r
add:I got the letter wrote on Sep 23 from this company, the company charge me $275 cleaning fee and $800 for the new carpet replacemen(total cost was $1,500). I have been lived in this apartment for about 5 years.The most cost of carpet should be depreciated. But the company charged me more than half of the price of new carpet.\r
The letter wrote on Sep 23, I think because my bank sent my second check to the company,the company wanted to cash my check and needed some reason to keep my money.Otherwise they should have done the letter earlier. \r
Now the company keep my $500 deposit and hold my $960 that my bank sent by mistake. \r
I filed complain with BBB and the company still keep my money and not willing return it to me. I will keep update the situation.\r
update: I wrote $700 deposit before, because I got this number form a statement from this company. But the company another letter point my deposit is $500.Because I don't remember how much it was. Now I changed my deposit number to $500.view less
I've had two personal experiences with Kelly and can relay one experience from a close friend who rented from them. My two personal experiences renting from them were pretty good. I was in a house on Sherbrook St. in Squirell Hill and an apartment on Munhall Rd. in Squirrel Hill. My friend's experience was on Atwood St. in Oakland. For my Sherbrook experience, the thing that impressed me most was that they were willing to run a gas line for a gas dryer we had and installed grounded out...view morelets near our washer. The house was old and not updated to three pronged grounded outlets everywhere so that is why this was required. I think they even installed new fuse boxes at this time as well? There were clean carpets and painted walls when we moved in which was a huge change over my other experiences renting from landlords who operate private gigs in Oakland. Heat was ridiculous but rent was cheap so it offset. The Munhall Rd. apartment had heat included and was great. My wife and I were one of the first ones in this recently acquired building and Kelly really did a lot to fix it up over the time we were there included adding additional outlets and upgrading the existing outlets, and installing an electric baseboard heater in the bedrooms in case the boiler ever went down. The maintenance man was also great. We dealt primarily with Tom at Kelly and he is extremely nice. The advice I have for people looking for an apartment in Oakland is set your sights low or be prepared to shell out big bucs or don't live in Oakland. I can't really blame Kelly if they have become callous towards their Oakland properties and while I can't refute the poor track record with maintenance in that particular area since two friends have affirmed it, I will say that I'm sure they get there fair share of the raw end of the deal in Oakland. Oakland is great for the college atmosphere but its not really a place to ""live"". If you want a place to live go to almost anywhere else and ride the bus or ride a bike.view less
I've been ready to cut ties when I called to report a leek and they assumed I was a college kid who got drunk and punched a hole in the wall. How about 10 years in the service? I was ready to brawl.
When their agent looks fresh out of college with no life experience or professional tact.
The kicker is, this business is gonna rent their units regardless. As much as I'd love to see them sit vacant, they've got good demand in a low supply area.
Hey if you guys decide to ever c...view moreome fix this wall before winter, tell your little punk agent to bring over the materials because I got some words for him too.
Other than that, don't plan on taking it out of my security deposit for your poorly designed apartment. I've been keeping and making records for your degenerate team to ponder and send to the lawyers.view less
DO NOT RENT FROM THEM!
I have been living here for a little over a year now, and in that time 3 different tenants have had their mail stolen. Each tenant requested over the phone that the realty company AT LEAST consider putting up security cameras to determine if the problem was external or internal, and each time their response was ""that's just not possible.""
It became obvious that the reason for not installing better security measures was for financial reasons over anything ...view moreelse. This company's greed will come back and haunt them one day. It's ridiculous. How many times does the police have to file a report for a federal violation before they will act on this problem??view less