I have been going and taking my family to Hats Off for about 5 years, after I moved to the North Hills area from the South Hills. Ever since I've gone to Hats Off, my sons and I have recieved excellent service!! The ladies there are very friendly and I love my hair/nail stylist Little Maggie. She not only provides an excellent finished product, but she also is very easy-going and nice to talk to. My sons love her as well(ages 5 and 7)!! They used to hate getting their haircut until I started taking them to see Little Maggie. Whoever would give this place a bad review is crazy!! I strongly encourage you to try this hair salon out- you won't regret it!!!