In all my years in the lending business, and they have been many, I have dealt with numerous auto sales persons, but to date I have never dealt with such rude and incomprehensible behavior or felt so compelled to write a review regarding one as I do after reviewing the call logs of my staff dealing with Frenchy. We have never dealt with anyone as rude, condescending, or chauvinistic. This man thought that by raising his voice and belittling my staff, then my assistant, he could bully and humiliate them into giving him information he was not entitled to. He called our lending institution demanding a client's account information, then proceeded to "advise" us that we needed to learn the HIPAA laws, HIPAA applies to healthcare, Frenchy, not lending. Have you ever heard of the Privacy Act of 1974? Maybe you should look it up. While you're busy looking up the difference between HIPAA and the Privacy Act, you may want to take a lesson in diplomacy and sexual harassment in the workplace, it doesn't just apply to your own workplace! Raising your voice and insulting strong minded, intelligent women telling them they are stupid and "this is why I deal with men" obviously did not get you anywhere. They refused to be bullied, intimidated with threats, or harassed into divulging Federally Protected information! By the way, the behavior my assistant exhibited in her willingness to assist you by contacting our client herself, in spite of your rude, overbearing, sexist rant which she did not have to endure, is the type of behavior Christ expects His disciples to exhibit! Another lesson you apparently missed.