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Premier Salon and Spa

CLOSED NOW

Today9:00 am - 7:00 pm

Tomorrow9:00 am - 6:00 pm

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Business Details

YP Qualified

Hours:

Regular Hours

Mon - Fri9:00 am - 7:00 pm

Sat9:00 am - 6:00 pm

SunClosed

Payment method:
visa, master card, amex, discover, check, diners club, all major credit cards, carte blanche, company card, jcb
Languages:
Chinese, English
Categories:
Beauty Salons, Day Spas, Nail Salons, Skin Care, Hair Stylists

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Reviews

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04/27/2012
Love it here

Kate is the best!! I have gone to her for 2 years now. The best cut, color and highlights ever!!! The bonus is they do everything here-one stop shopping. When you're finished pampering yourself you can grab a new outfit. I love that its in the city, just park in the garage - walk the skywalk and you're there!

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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08/15/2011
Response to accountablenow's review below

Thank you so much for your feedback on your wife's visit with us. We greatly appreciate you taking the time to let us know how we can improve our customer service. We take great pride in our customer service, and it is apparent that we fell extremely short of not only your expectations, but ours as well. I understand that some people are more comfortable with the anonymity of the internet to air such problems, but it... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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08/07/2011
Don't waste your time or money here!!!

Avoid this nuthouse! Sheer Incompetence - including the mgt. As a gift for her birthday, I booked several services given other reviews here. The first issue was when we tried to enter Macys from the garage at 9:30 am for a 9:45 appt. No one told us that Macy's does not open until 10am, nor did they tell another woman waiting to enter Macy's for her 9:30 appt. So she was late already. I noticed employees entering a s... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

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07/09/2011
Dallas for make-up, whatever your age

In town for my son's wedding and the celebration of my mother's 90th birthday, I could never ask for more than Dallas's artistry, professionalism, and kindness. He listened and creatively adjusted his beauty contestant experience to women 60-something and far beyond. I felt wonderful walking down the aisle that evening, and my mother's after-Dallas beauty took my breath and brought tears to my eyes. I treasure the pi... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

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02/18/2011
I soooooo Love this place! Kate, Ellen & Lauren ROCK!!!!

I called the salon and booked an appointment with Kate for my nails……we became fast friends she is FABULOUS!!!!!!!! She does my nails and waxing she is the absolute best. Then she suggested I use Ellen for my facial…..all I can say is I was in HEAVEN……then after my last stylist messed up my hair she suggested Toni….well, the front desk messed up my booking (she will remain nameless here…she has redeemed herself) and ... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

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02/06/2011
Kate and Ellen... Can't live without them

I got a reccomendation from my hotel and booked my first appointment (a mani/pedi) about a month ago. I was booked with Kate, she is the sweetest girl and to be honest there is not much this kid doesent do. So far I have had a mani/pedi (and continue to get bi-weekly manicures) a brow wax and a bikini wax. She is so comforting you don't even feel strange and uncomfortable getting waxes with her. My friend got a massa... view more

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01/05/2011
Finially someone who does Axxium polish the RIGHT way

My friend K and I were in town for the hockey game, while our husbands were out having pregame drinks, we decided ti get our nails done, and the omni hotel suggested Premier Salon. We were both booked with a girl named Lauren initially, then another tech had a client cancel (lucky for us) and she was able to take me. Lauren, while being very sweet did a horrible job on my friend K's nails, she clearly had no idea ... view more

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12/12/2010
Kate is INCREDIBLE

I have just moved to Pittsburgh and had gotten a terrible haircut last week. I went to Kate today, to try and get it fixed. I have NEVER had such a good cut, which amazes me because it was so awful to begin with. I suggest all middle eastern women go to Kate, she has given me the best haircut ever. Kate THANK YOU for fixing my hair and taking your time to teach me to style it. I promise for my next appointment i will... view more

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11/02/2010
Diana......An Awesome Hair Stylist

I just moved back to Pittsburgh and I tried a few hair stylists over the past few months. I am very particular about my hair. Diana was recommended to me by the manager. I have had tons of compliments on my style and especially the hair color. She took her time and got the color perfect! Thanks. You did a great job!!

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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Response should be at least 25 characters
10/27/2010
Lan is the Best....especially for women of color

I have trusted Lan with waxing my eyebrows for a little over 1 year now. Before Lan, there was another woman that I allowed to wax my brows at Ecotage and I ended up getting bumbs all on my face. I switched to Lan and haven't seen any bumps. \r \r Also, I just had my first facial with Lan. I opted for the Express Facial because I was going on my lunch break...IT WAS ABSOLUTELY WONDERFUL! I'm sad that I had to ... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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Response should be at least 25 characters
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Premier Salon and Spa

400 5th Ave 11th FloorPittsburghPA 15219

(412) 232-2696

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Premier Salon and Spa

400 5th Ave 11th FloorPittsburghPA 15219

(412) 232-2696

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