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        General Info
        Victra is your local Verizon Authorized Retailer in Pittsburgh, PA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
        Email
        Extra Phones

        TollFree: (888) 876-2355

        Services/Products
        Accessories Audio accessories Cases & Protection Home phone replacement Laptops Mobile broadband New Devices New Lines Power accessories Sim cards Smartphones Tablets Upgrades Wearable devices
        Brands
        Apple, Casemate, Clckr, Eargo, Gear4, Google, Incipio, JLab, Mophie, Motorola, Otterbox, PureGear, Samsung, Tech21, Urbanista, Verizon Wireless
        Payment method
        visa, discover, amex, cash, master card
        Location
        The Mall at Robinson
        Neighborhood
        McKees Rocks
        Other Link

        https://www.victra.com

        Categories
        Cellular Telephone Equipment & Supplies, Cellular Telephone Service
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        MV
        Michele V.

        02/23/2016

        Overall

        Long story short. The sales associated straight up lied to us about how much more our bill would be a month. Instead of the $7 more a month we get the bill and it's $30 more. We contact the manager who told us to come in and he would be there to help. We get there to find out he had left even though he told us he would be there. I'll leave the rest of the details out but there wasn't even bad customer service, there was no customer service. Everything was returned and then they expected us to pay a service fee. A SERVICE FEE! After all that! We left with our original phone, will not return, and spoke with a representative to file an official complaint. All around bad and already looking into changing providers.

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        Details

        Phone: (855) 805-5200

        Address: 100 Robinson Center Dr, Pittsburgh, PA 15205

        Website: https://www.victra.com

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