Horrible, horrible experience EVER!!! I did go to this salon before and always was satisfied, but this time was awful. I had dark brown hair and wanted to get hi-lights. I showed a picture to my stylist and she told me she can do it. Well, long story short: my hair looked the same. After she did hi-lights she put toner that was too dark and brought my hair to the original color. Also, the service I got that day wasn't exceptional, three different people did my hair because my stylist was too busy with other customers. I addressed the issue right away, I told them that I wasn't happy with the color, it was way too dark, you could not see any hi-lights. They didn't try to do anything about it, didn't even say sorry or anything. When I called the owner in two days to tell him that I wasn't happy with my color, he told me that he knows that stylists work and I am no longer welcomed to their salon, and his exact words were: "Have a nice life"
What kind of business do you run there? I didn't ask for money back, nothing. All I wanted to come back and get it fixed, but he dint ever proposed that.
Very unprofessional, and rude.
SATAY AWAY from this salon. The owner in horrible human being!