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Bradley Michaels Furniture

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Business Details



in Business

BBB Rating:
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BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

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Regular Hours

Extra Phones:

Phone: (412) 655-8884

Fax: (412) 655-8884

Fax Number: (412) 655-8884

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Payment method:
all major credit cards
Pleasant Hills

Bradley Michaels Furniture Direct

Interior Designers & Decorators, Furniture Stores, Resale Shops
Other Information:

Parking: Free

Wheelchair Accessible: Yes

Bike Parking: Yes

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The salespeople were very know...

The salespeople were very knowledgeable and willing to take questions by phone and work with us to find the perfect items for our home. Everyone was exceptionally courteous and polite. I never felt ignored or that they weren't willing to help as others eluded. In addition, we were kept well-informed of the time frame necessary for our special order to arrive. It arrived as promised and we are very happy with the results. We will definitely go there again in the future.


My wife and I are repeat custo...

My wife and I are repeat customers. It saddens me to see negative reviews because the people at Bradley Michael's have provided the best salesperson experience we've ever known. They don't pressure or hassle you. And it is common sense that special order pieces take time to be special ordered - everyone knows that. We've been remodeling the house and have returned to Bradley Michael each time to add a modern look to our home. Brad was wonderful and worked with my wife to choose furniture suitable to our tastes. This time I got my rustic man cave. Couldn't be happier!



AWESOME EXPERIENCE! The owner took his time showing my husband and I around the showroom and even made a house call to help us plan our new living room. I cannot describe how in love I am with our new room. They went beyond our expectations choosing the perfect accessories. Wonderful people! Wonderful results!


Provided by Citysearch - 
Horrible Experience - Good Furniture, Bad Business

Receiving good service from Bradley Michaels Furniture is an unpredictable thing. In mid January of 2012 my wife and I ordered a king-size wooden bed made by Mobel Inc. Mobel has a limited number of distributors for their products, and Bradley Michaels was the closest in proximity to where we live. Initially, the bed had shipped and arrived at our home within five weeks of requesting it. Considering that the bed first needed to be manufactured by Mobel, then be sent to Bradley Michaels, and finally delivered to us, waiting only one month and a week was not bad at all. Additionally, the delivery service was free. However, during the process of installation, Bradley Michael's delivery men severely damaged the headboard piece with a rubber mallet. They were having difficulties passing the piece through the door frame and figured that by hammering off one of the legs and the molding at the top they would be able to get it into the bedroom. What could be more ridiculous than professional furniture movers beating the crap out the furniture in order to assemble it? I went into the store the following day and personally informed Michael of what happened. As I offered him various pictures that I had printed out of the damage, he said he only wanted one. However, he called me two days later asking me to write an e-mail to his service department with the pictures I had taken. Not that it is a big deal, but I did not expect to do the leg work to fix a problem that his associated created (especially when I had already offered him the same pictures in person). From here on out, the experience only gets much worse. Michael had told me that I would have to wait about three weeks for a replacement headboard to come in. When three weeks had passed, I called Michael to check on the status and he told me that the the headboard was already made, but that the truck at Mobel would not be able to ship it until the overall load met the minimum weight requirement, and that I'd have to wait another ten days. Now let it be said that, when a furniture company sends a delivery service that damages its merchandise (actually the customers merchandise, since $1,600 was withdrawn from my account the day I ordered the bed) and then does not deliver the replacement part by the time the owner had indicated, the customer should not have to wait any longer; the company should be responsible for a fast and efficient shipping method, even if it be Fed Ex. [Review Continued Under Comment Section]


Provided by Citysearch - 
Worst Furniture Experience - DO NOT BUY

If I could give a negative star rating on our experience thus far I would do so. I will never by furniture from these guys again at this point. We spent a significant sum on furniture for our family room and dining room this past summer. The furniture took several months to be delivered and there have been problems since the first piece arrived.

Run from these guys. They lure you in with a great showroom, friendly staff and an accommodating/consultative approach. But buyer beware...quality of the furniture is horrible and service after the sale non-existent.

Example 1: Chairs for dining room table are not properly stained, have stripped bolts underneath and lose legs. The absolutely worst craftsmanship I've ever seen. It has been several months since we logged our first complaint and customer service call. No one has fixed anything to date despite numeours promises.

Example 2: Our leather chair and ottoman have cheap finishes that come off every time something is placed on them and removed. It looks horrible after about 4 months of use. I have a leather couch in another room that we've owned for over 8 years with less loss of finish and a completely different level of construction quality (Hancock and Moore) that costs the same. Again...placed multiple service calls and nothing has been done to date.

Beyond frustrated with our furniture from Bradley Michaels.


Provided by Citysearch - 
still waiting.....

Ordered in March, 8k worth. Received everything in a reasonable time. Made 5 payments so far. Ripped sectional upon delivery. Called within the hour to complain. Talked to Mike and said he would send someone out. Some representative from BM comes in July and never comes back to fix it. Im still waiting (nov.2). On my way over tmrw, to be continued....


Provided by Citysearch - 
ALWAYS Great Service & Beautiful Furniture

I have decorated two homes with Bradley Michaels furniture. Their personalized service and attention to detail is what makes this store different from others. They offer decorating services which I have used quite often. The brands they offer are of the highest quality and for great prices.
I recently wanted to puchase new bedroom furniture for my son. One of the owners came to my house to see the room and brought along catalogs for my review. I placed an order and a couple weeks later the furniture was delivered!
No problems EVER with this store..nothing but excellent service and excellent furniture!!


Provided by Citysearch - 
Marko asked to leave store by owner

March 26, 09
Ordered sectional furniture

August 18, 09
Manufacturer delays; slow communication; voicemail stating $300 credit from manufacturer; reduction of credit by owner; overall...unhappy with the experience with the company.


Provided by Citysearch - 
So far a truly wonderful experience..

We love BradleyMichaels and Brad and Michael and their staff are attentive and quite friendly. FUN! The showroom is immaculate and all done quite tastefully. The furniture is beautiful and quite reasonably priced. The creative and great ideas and help given to us by both Michael and Brad have been wonderful.
We purchased our furniture over a year ago, Brad and Michael are graciously holding it for us until we are ready to move south. We can't thank them enough for that. Brad held a lamp for us for over a year, that surprised us. We didn't think it'd still be there. We are so grateful to him. Michael is arranging to have our furniture delivered to SC in July. The price given to us is very reasonable. I enjoy browsing in BradleyMichaels, its a wonderful experience. Both Brad and Michael are very talented and have VERY good ideas and incredible taste. Beside they are just simply alot of fun and down to earth! If you haven't been there, treat yourself....don't listen to reviews, GO!
After our furniture is delivered in July and everything is perfect, which I just know it will be, I will continue to praise BradleyMichaels Furniture Store and its owners, Brad and Michael. AWESOME! After delivery I'm sure I will go with 5 stars......... :)



Provided by Citysearch - 

We started with a blank room but had pieces in mind that were not available at their store. In stead of trying to up sell us, they blended styles and fabrics to make a smart complement to the other pieces and enhance the room. We ended up making a significant purchase that made sense in our space. The prices were fair and the service was exceptional. The room is truly stunning. We are furnishing other rooms with them now. Highly recommended!

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Bradley Michaels Furniture

22 Old Clairton RdPittsburghPA 15236

(412) 655-2999

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Bradley Michaels Furniture

22 Old Clairton RdPittsburghPA 15236

(412) 655-2999

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