Decided to stop in as I saw that they had a sign that they accepted competitors coupons. Saved me a trip elsewhere. I was then told they only discount up to $3 off..... ah, that's NOT what the sign says. Decided to stay as it benefited my schedule. After about a 15 min wait, I was led to a chair. Hair from the previous customer all around and on the chair too. She wiped it away with her hand.... g r e a t start..... and then 1/2 way thru my cut she excused herself to put neutralizer on a perm and left me sitting there. I usually tip well- especially on a coupon - but I didn't get a good feel on my cut and was happy to leave. And I was right.. when I got home, my hair was all choppy and uneven on the sides. I could have done better I think. Heading out tomorrow for a repair - though it will be shorter than I want, but I'm not keeping this cut for long.