I just adopted two cats from camp Horne animal friends alittle over week ago. Sadly I had to return Chloe belle. She did not get along with my 14 year old male cat B. He told us he was unhappy by peeing on my son's toys, bed, and also our bed. For his sake I had to make a decision. I was reluctant to return her because she is a wonderful cat. Cute, very loving, and good with my 2 year old son.
When I got to animal friends I was greeted by a girl who wasn't very nice about my situation. I was already a wreck to part with Bella girl, and the way the worker talked to me didn't help. I explained to her what was going on and asked me if I had cubby. I was unaware that bonded cats couldn't be separated. There is nothing in my contracts that says this. If bonded cats are truly bonded then there should be one bonded contact for both cats.
She demanded that I bring cubby back or an officer will be dispatched to my house. I was confused and spoke with her for about 20 minutes. All she kept saying was bonded cats have to stay together. Cubby has adapted just fine. he was happy, eating well, and very loving. Got along great with our other cats just fine.
After I spoke with the girl I asked for Bella girl back. The girl rudely said I don't feel comfortable giving her back to me. I was informed that animal friends found an add on Craigslist for Bella girl. I was not aware my 18 year daughter posted an add. She thought she was helping because she didn't like seeing her B upset. She has had him since he was a kitten.
I was the owner of both cats and it's not fair that cubby was taken from me because another party decided to do something without my permission. Cubby was not posted on Craigslist so his contract was never breached. But since they are bonded in theory, not contract, which I signed an individual contract for each cat, I lost both cats.
I returned cubby today and he didn't want to leave. He cried the whole way to animal friends and it broke my heart and I told him it was not my fault. When I arrived at animal friends I was mistreated by a different employee at intake, who showed me no compassion for how I felt about the situation. I kept my composure to the best of my ability, and let her know this is wrong to remove cubby from a good home.
Just because animals bond together doesn't mean both animals will adjust to the same home. Sadly cats get separated at a young age without a choice. My five year old buddy cat came from animal rescue at petco and he was separated from his brother at 2 year's old. He bonded with B right away and are inseparable. Buddy, B, and cubby all laid together and were happy.
I not only lost both cats, I lost another family member again within a month. Even with all my frustration I still donated my nice cat carrier to your establishment. I wish I could be compensated in some way for a misfortune caused by a flaw in a contract.
The bottom line is cubby had a good home and I am worried about how upset he was/will be, and I have no control of his future. My wife and I have a dream of owning a no kill facility to help unfortunate animals. The lady's we spoke with during the adoption process were great and very nice. It's sad that the intake people are not people friendly. They were condescending and rude.
Thank you for your time. Please fix this so this doesn't happen again to any family or animal.