My boyfriend and I enjoy just getting away every now and then and have been trying to find some place that we would enjoy going back to every now and then. So, we have stayed in quite a few hotels. I have to say, I do believe, we found our spot. To begin with, the customer service was outstanding!! Everyone was very friendly and courteous!! We have not found much of that in our travels. The Room...Oh My...The Room...was absoulutely amazing. I thought I was in an apartment. The layout was fantastic and it was very clean!!! Again, we have not encountered a place where there was Nothing Wrong-from the customer service to the room itself. So, kudos to the Front Desk Staff and the Housekeeping Staff for making our stay amazing. Management, thank you for putting together a great staff! Keep up the wonderful job, and we will definately see you soon. WE FOUND OUR SPOT!!!
I came to town to visit some family and friends. I needed to find a hotel in Greentree. I had read all of the bad reviews and decided to call the hotel. I found out that there was new management and changes are being made to the hotel. I actually spoke to the new management on the phone and was assured my stay would be a great one. I booked the room and when I arrived I was greeted by the new manager. The front desk was pleasant and very helpful. They are also very knowledgeable. Check in was quick and when I entered my room I was very pleased. It is spacious and more like an apartment rather than a hotel room. The deluxe breakfast was delicious and there were alot of choices. My son and I would stay here again.
This was a great hotel and we had a pleasant time during our stay there. The hotel staff were friendly and helpful, and had no trouble checking in. We even got there a few minutes early and we were able to check in. The room we got was very nice. One large bed and a sofa bed. Nice little kitchen with a stove, fridge (perfect for storing snacks!), and microwave. Nice clean bathroom as well. Our room had plenty of space to relax and just chill out after a busy day. We really didn't have any issues or problems with our stay. We certainly plan to stay here again if we're ever in Pittsburgh.