Having just arrived in Charlotte and staying at the Comfort Suites my family and I loved the convenience of the China Buffet across the road. Having read some pretty average revues I am never one to trust the opinion of others hence I thought we would give China Buffet a chance. Walking through the doors we were greeted by a friendly little staff member who showed us to our table. Despite the floor being covered in filth we overlooked this as it was "rush hour". Off to the food. Well, the selection was just like any other Chinese Buffet, yet most of the dishes lacked freshness and especially the craw fish which were obviously frozen and had been reheated several times. The tail meat had shrunk into a grey mess of rubber. We had several attentive waitresses who continually offered to refill my drink. Awesome I thought. Getting half way through every beverage and having it refilled was refreshing. Until I arrived at the cash register and was charged a full glass price for every top-up. STEALING from your customers is not a great idea China Buffet. Toward the end, we had had enough of the bad tasting food, overcooked and reheated. We had had enough of waitresses continually interrupting us as we try to enjoy our meal and the overall disdain these people clearly have for ethics and really caring about the customer experience is obvious. Avoid this place like the plague!!! No "HAPPY ENDING" here.