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Betsy Robinson's Bridal

CLOSED NOW

Today11:00 am - 8:00 pm

Tomorrow11:00 am - 8:00 pm

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Business Details

Hours:

Regular Hours

Mon11:00 am - 6:00 pm

Wed - Thu11:00 am - 8:00 pm

Fri11:00 am - 6:00 pm

Sat10:00 am - 5:00 pm

Sun12:00 pm - 4:00 pm

Location:
Creative Ctr
AKA:

Betsy Robinson's Bridal Collection

Categories:
Bridal Shops, Women's Clothing

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04/04/2010
I wish I could give 0 stars

At first I was very excited when I arrived for my measurements for my bridesmaid dress (8 months prior to the wedding). The woman who measured me told me I was a smaller size on top than I was in the hips so she would go with a smaller size and ""DO NOT GAIN ANY WEIGHT"" I did not gain weight because she scared me that the dress would be too tight in the hips. The dress finally is ready for me to pick up 3 weeks b... view more

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02/26/2009
Horrible!!!

I went to this bridal store as per the choice of the bride. I would be her bridesmaid. I went to the shop to have my measurement taken. I was surprised that when she compared the measurement to their size chart. She told me that my size would be 16. I was totally shocked because I usually run 8-10. I thought to myself that maybe I gained so fast but I'm still hesitant however I couldn't do anything. They told me that... view more

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02/11/2009
Fantastic experience!

I highly recommend Betsy Robinson's for Baltimore-area brides. I tried on gowns at several locations, and I decided to purchase my gown from Betsy because of the wonderful service I received- despite the fact that I live in DC and must travel some distance for fittings, etc. Estelle, the consultant that I worked with, was fabulous...she told me up front that she would not give me her opinion as it is my gown to choos... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

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10/03/2008
THE WORST BRIDAL SALON EVER!!!1

Do not go here! The Salespeople are horrible, and to top it all off the Managers are even worse!\r They have no idea what ""Customer Service"" is and I am surprised that they are even still in business. I have never written a review about anything before, but I was sooo unhappy with my experience at Betsy Robinson, that I know make sure to tell EVERYONE how horrible they are. \r \r

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

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12/31/2007
DO NOT SHOP AT BETSY ROBINSON'S

do not go to betsy robinson's. my sister purchased a dress here. when her first fitting came up, a month or two before her wedding, the dress was 3 inches too short -- EVEN THOUGH she payed 250 for a special hallow to hem measurement. so we go for a second fitting to find out that the new dress that they supposively ordered was about 2 inches too short 2 WEEKS BEFORE THE WEDDING. the dress was made out of one piece o... view more

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10/12/2007
AWFUL!!!!!

HAVE YOU SEEN "PRETTY WOMAN"???THAT'S HOW I FELT THERE. VERY PUSHY AND NOT PATIENTE.

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08/08/2007
Beautiful Selection Pushy Salespeople

Went to Betsy three times to find a dress. met with the same salesperson twice, each time she used the hard sales approach to try to sell me a hideous dress, once they see you like a dress which they discern by asking ""do you love it?"" really love it? in a scary voice, they stick a veil on your head and bring you out. it is hard to leave the store without a dress. other sales people are snotty. I ended up buying a ... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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Betsy Robinson's Bridal

1848 Reisterstown RDPikesvilleMD 21208

(410) 484-4600

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Betsy Robinson's Bridal

1848 Reisterstown RDPikesvilleMD 21208

(410) 484-4600

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