My husband and I, and another married couple, reserved two cabins in January of 2009, for a mid-July stay. During the booking process, we continually told the reservationists that we were travelling on motorcycle and required paved roads and level parking for our bikes. We were continually reaffirmed that the cabins we reserved were motorcycle friendly/safe. To make a long story short, we should have been driven up to the cabins by management in a vehicle other than our motorcycles. We were given some handmade maps and directions, given the keys, after they had collected our rental fee(s). As a parting word, the reservationist also told us that if we were unhappy with the cabins/locations, they would re-locate us in other cabins. The cabins were up, Up, UP in the hills, on winding, narrowing, paved roads. The degree of the incline was almost perpendicular to the mountainscape. This was challenging for tourists in cars and treacherous for bikers. We immediately informed the office that we would require other lodging. Upon attempting to turn the bike around on the "flat surface" (which it was not) our bike went down. The office was notified. Their response? "Come down so we can set you up with something else". HELLO?! Our bike went down! We called for a tow, which entailed two trucks, one a lift, another a crane, to take our bike down. It was the kindness of strangers who drove the two women passengers down, while their husbands spent frustrating and neverous hours trying to remove themselves, and the remaining bike from this very dangerous situation. Bottom line, no one at the office even offered us a sip of water, or showed any concern nor consideration for us. We requested that the owner/manager come to the office. He was totally unsympathetic. When told that the rental company was responsible to its renters for full and total disclosure of the rental properties, including the terrain, he stated that the responsibility lay in the hands of the one holding the handle bars. But for the grace of God and the protection of the Guardian Angels, we could have died on that mountain side. Our bike's damage amount is over $3,000, we paid out of pocket for a rental car for the week, and money to the local Harley Davidson dealer to get our bike road ready for our return trip home at the end of the week. I am appalled at the lack of humanity shown to us, the total disregard for our health and well-being, and the blatant lies that the cabins' locations were biker friendly and safe. As a side note: just because a cabin lists all the amenities, it does not necessitate that they are all usable or accessible. Also, be aware that the renter will be charged a $20 fee for reserving a cabin, and $40 cleaning fee. One would assume that responsibililty lies with the rental office. Especially having to pay a so-called "process fee" for reserving one of the cabins?? Be careful who you rent from. In particular, avoid Fireside Chalet like the plague.