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Eden Crest

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Business Details

11

years

in Business

YP Qualified

Escape to Paradise

Hours:

Regular Hours

General Info:

Eden Crest is an affiliation of companies that work in concert to provide the highest levels of integrity and service to our clients. Our strong personal value of acting always with "a servant's heart" also is the foundation for our professional emphasis on putting our guests' needs first. Learn About Eden Crest Vacation Rentals Eden Crest Vacation Rentals is a full service vacation rental company that has provided luxury Pigeon Forge cabins and Gatlinburg cabin rentals to visitors of the Great Smoky Mountains of Tennessee since 2004. Our cabins are independently owned and managed by Eden Crest Vacation Rentals, Inc We are committed to serving the needs of our clients and guests, building lifetime relationships, one person at a time. We are located within just a few miles of the attractions of Pigeon Forge and Gatlinburg; including Dollywood, Dixie Stampede, Ripley's Aquarium of the Smokies, Wonder Works, The Smoky Mountain National Park, and dozens of dinner theaters and restaurants, as well as several shopping outlets. Our spacious rental cabins include the finest amenities; including fully equipped kitchens, hot tubs, bedside Jacuzzis, saunas, pool tables, home theaters, free long distance calling, free internet access and magnificent mountain views. We also offer a wide range of available concierge services for our cabin rental guests. With beautifully decorated Pigeon Forge and Gatlinburg rental cabins, luxury amenities, access to area attractions, concierge services and upscale surroundings, you will find just what you need to spend your vacation in style and luxury. We are a full service company offering real estate and vacation rental management services for the Great Smoky Mountains of Sevier County, Tennessee. Our real estate division specializes in the investment market and our rental division manages luxury log homes for private owners offering Pigeon Forge and Gatlinburg cabin rentals.

Extra Phones:

Phone: (865) 774-0059

TollFree: (888) 205-1882

Services/Products:

Smoky Mountain Cabin Rentals and 

Real Estate 

Brands:
vacation rentals
Payment method:
mastercard, discover, visa
Categories:
Real Estate Management, Log Cabins, Homes & Buildings, Wedding Reception Locations & Services, Vacation Homes Rentals & Sales, Cabins & Chalets

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Reviews

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02/12/2014

My wife, son and I recently stayed with Eden Crest in the three bedroom cabin called Trinity. We really wanted to be way out and secluded but I quickly realized to get that location I'd have to sacrifice some of the luxury amenities. The reservationist assured me that this cabin would be perfect for my family. I really loved the texting check in process. We were able to go straight to the cabin after a long drive fr... view more

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08/06/2013
We were very disappointed with...

We were very disappointed with Eden Crest and their deceptive advertising. Consumer beware is all that we can say. First, this is our 2nd time with Eden Crest and our last! We have stayed with numerous rental companies in Pigeon Forge, very rude when we complained after arrival. We rented Movie N A View Deceptive Advertising - When we called to reserve this property several months ago we inquired about the poo... view more

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01/02/2013
While reservations were very e...

While reservations were very easy to make and the cabin directions made it very easy to find, we had a terrible experience with Eden Crest Management. 1) We received harassing bill collector calls at our Cabins phone, looking for the owners 2) The oven had an electric short in it and wouldn't stay on. The top heating element in the oven didn't work either 3) The sauna that we paid extra for didn't work despite em... view more

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claimed iconBusiness Response.02/25/2013

We are very sorry to hear that you had problems during your stay. It is very unfortunate that we only heard about your issues after you checked out. All of our cabins are privately owned and we have several located throughout Pigeon Forge and Gatlinburg. With each of the cabins' being privately owned it can be a unique experience in each of our cabins. Our goal is to represent only the finest cabins available in the Smoky Mountains but sadly there is no way of predicting when an item may break. Had we been informed of the issues when they were discovered we would have gladly addressed them immediately. I am sorry to hear that you felt that Jessica was speaking over you and that she was not concerned with the issues that you had during your stay. We have all of our phone calls recorded and she did clearly apologize for the issues that you had during your stay. However it was apparent that you took offense to the suggestion that had you told us earlier we could have fixed the issues. She also offered you a gift certificate to use toward a future stay and that offer still stands. While none of us as human beings are perfect all of our staff has a sincere desire to help make each Eden Crest guest's vacation a wonderful experience. We do apologize that you felt that she was speaking over you. We will use this incident as a training opportunity and thank you for sharing it with us. Hopefully your next visit to the Smoky Mountains is without issues but if something does occur we would ask that you let us know as soon as the problem occurs so that we can immediately address the issue. I hope that your overall vacation experience was fun and that you will re-consider visiting us again in the future!

This listing has been claimed by a business representative.
06/28/2012
I visited Eden Crest and staye...

I visited Eden Crest and stayed in the cabin, Poolin' Around, with my husband, children and grandchildren. The cabin was clean when we arrived and just beautiful! The large table in the kitchen was perfect for everyone in our large family to comfortably eat and play games together. The theater room was very comfortable and a lot of fun, the pool and game tables were all used by everyone. The location was convenient ... view more

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06/22/2012
Our family wanted a way to cel...

Our family wanted a way to celebrate our Canadian Thanksgiving that was different than any other year before..Celebration Lodge was the perfect way to do this. Celebration was a Vacation spent with family in the comforts of a home with a spectacular view of the Smoky Mountains with all the amenities that you may not receive at home..Hot Tub, pools, mini golf, and all the entertainment and local attractions you could... view more

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06/21/2012
“Easy to find, Nice Cabin,...

“Easy to find, Nice Cabin, Great for a Family!” This is a great family cabin! Our family had a small reunion in the Smokies, and we hosted a cookout for 20 people – including four children, and this was a great choice! The game room had two arcade games, a pool table and air hockey, and a TV, plus a home theatre room. The kids loved the games, the movies and the tree house! The adults loved the kids having... view more

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03/29/2012
Excellent cabin rentals for va...

Excellent cabin rentals for vacations in Pigeon Forge, Gatlinburg! Always top of the line, luxury ammenities, beautifully decorated cabins. Stayed in Blessed Nest and Amazing Grace, both at Bear Creek Crossing and they are super cabins!! Very kid friendly, quiet and peaceful resort and only a short drive down the mountain to lots of fun activities. Our kids like riding the go carts, miniature golf, MagiQuest and w... view more

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Eden Crest

652 Wears Valley RdPigeon ForgeTN 37863

(865) 282-2912

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Eden Crest

652 Wears Valley RdPigeon ForgeTN 37863

(865) 282-2912

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