Bear Camp Cabin Rentals
204 Pine Mountain Rd, Pigeon Forge, TN 37863
TollFree: (800) 705-6346
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The reservations made were for a party of 6, 4 adults and 2 children. The accommodations provided included one bathroom that was located in the master bedroom which was in no way appropriate for the reserved party... beyond this major inconveinence, there was soiled carpet, hundreds of dead bugs (ladybugs (under pull out headboard and wasp (in window ),crumbs (under pull out mattress and on loft futon), droppings under cabinets, dust on doors and lastly but certainly not lease mold and mildew covering the bathroom.
This business has very poor business practices, they manipulate photo graphs to make places look different (in a better way) and do not fully disclose locations of homes near by. They are rude, and do not handle customer input. Our cabin had damaged kitchen benches, damaged chair, damaged pool table, as well as vents that were caked in dust (very bad health hazard). When we spoke with "management" we were ignored and put off. Our other family members had numerous issues also and not one were validated. We will never reccomend or stay with this company again. WE are so disapointed and the management company is horrible. It is their job to maintain properties, not the "owners" of the home? Those owners put their property in the hands of Bear **** ***** rentals and it is their job to maintain, clean and upkeep properties. I will no longer stay or reccomend this company to our friends and family. - See more at: http://www.bbb.org/knoxville/business-reviews/cabin-cottage-and-chalet-rentals/bear-camp-cabin-rentals-in-pigeon-forge-tn-90012825/customer-reviews?cacheit=y#sthash.CdOnMtEo.dpuf