I had my son's b'day party at Arnold's Oaks PA 19460. We all expect it to be nearly to perfect if not perfect. I am dis-appoint of the party host "Anna" and her helper new join "Kennedy" were not help at all. Correct me if i am supposed to do this all: 1 - I put the pizza on the table. 2) I put the cake on the table. 3) I go to front desk everytime if I need disposables which i did for atleast 5 times. 4) I am suppose to find the host if kids arrive because all the party bands are in her wrist(I asked her to give me the band and she did not clearly). in this big arnolds- kids will arrive and here i go again to find her. How disappointing- i should be attending the parents or looking for her in every 5-10 minutes. On top of that, i had to buy 10 extra cards which she did not mention she has and i had extra 10 ($20 each) package for no reason. What a waste. I am extremely disappointed and expect my money return. I have reported this to manager also working there"Robbie Collins" hope he will understand.