Phoenix Sky Harbor Center Hertz

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1. Hertz

(2)

1805 E Sky Harbor Cir SPhoenix, AZ 85034

(602) 267-8822

Can't believe the unprofessionalism and lack of customer care of this company. It seems as though this is one of the worst locations, but trying to…

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2. Hertz

1711 E Buckeye RdPhoenix, AZ 85034

(602) 254-2198

From Business: Established in 1919, Hertz Rent a Car offers a range of transportation services. It provides vehicles on a rental basis. The company works in partnerships with Hip …

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3. Hertz

2710 E Old Tower Rd Ste APhoenix, AZ 85034

(602) 273-3770
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4. Hertz

2802 E Old Tower RdPhoenix, AZ 85034

(602) 267-8822
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5. Hertz

50 E Adams StPhoenix, AZ 85004

(480) 753-4606
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6. Hertz

50 E Adams StPhoenix, AZ 85004

(602) 636-1353
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7. Hertz

2435 S 47th StPhoenix, AZ 85034

(602) 273-3770
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Hertz

8. Hertz

225 W Indian School Rd APhoenix, AZ 85013

(602) 636-1353
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9. Hertz

949 W Camelback RdPhoenix, AZ 85013

(602) 636-1353
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Hertz

10. Hertz

5017 E Elliot RdPhoenix, AZ 85044

(480) 753-4606
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11. Hertz

2010 N Black Canyon HwyPhoenix, AZ 85009

(602) 269-5931
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12. Hertz

1233 E Camelback RdPhoenix, AZ 85014

(602) 274-0338
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13. Hertz Car Sales

500 S 24th StPhoenix, AZ 85034

(602) 267-4905
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Hertz Car Sales

14. Hertz Car Sales

1147 E Camelback RdPhoenix, AZ 85014

(602) 248-6005
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15. Hertz

520 E Dunlap AvePhoenix, AZ 85020

(602) 997-0578
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16. Hertz

10010 N 25th AvePhoenix, AZ 85021

(602) 943-1934
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17. Hertz

2201 W Bell RdPhoenix, AZ 85023

(602) 942-1266
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18. Hertz

1133 W Bell RdPhoenix, AZ 85023

(602) 942-1266

From Business: The Hertz Corp. is one of the largest airport general use car rental brands in the world. Located in Phoenix, Ariz., the company also operates one of the world's la…

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19. Hertz

4001 E Bell RdPhoenix, AZ 85032

(602) 867-0343
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20. Hertz

15801 N 32nd StPhoenix, AZ 85032

(602) 788-0661
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21. Hertz

20022 N 31st AvePhoenix, AZ 85027

(602) 537-8500
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22. Hertz

530 W Deer Valley RdPhoenix, AZ 85027

(623) 434-5799
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Hertz

23. Hertz

7110 E Princess DrPhoenix, AZ 85054

(480) 538-7000
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Hertz

24. Hertz

732 W Deer Valley RdPhoenix, AZ 85027

(623) 434-5799
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25. Hertz

5350 E Marriott DrPhoenix, AZ 85054

(480) 538-5480
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26. Hertz

2040 W Pinnacle Peak RdPhoenix, AZ 85027

(623) 581-0367
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27. Hertz

37720 Mule Train RdPhoenix, AZ 85027

(480) 609-6657
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28. Nu Hertz Technologies

1101 E Bell RdPhoenix, AZ 85022

(602) 279-2448
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29. Hertz

1125 N Scottsdale RdScottsdale, AZ 85257

(480) 949-2420
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Hertz

30. Hertz

3230 N Scottsdale RdScottsdale, AZ 85251

(480) 949-2420
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Helpful Reviews 
Enterprise Rent-A-Car
S B. rated

The customer service is great when you are paying for a rental, but if you need a little help from them, the service isn't so great. After dropping off my rental during non-business hours, I mistakenly put my personal keys in the car instead of the rental keys. Unfortunately by that time I was not in the immediate vicinity. As soon as I had realized my mistake, I contacted an agent at the enterprise location and was told after explaining the situation that it should be no problem sending the keys back to me. He took all of my information along with a description of the keys and informed me that I would receive a call the next day. That call did NOT occur. I mailed back the keys right after the phone call so that they would be shipped to the company ASAP. I called again and was placed on hold. The THIRD time I called, I was then instructed by the automated phone recorder that I needed to go to a specific website. Why there isn't a link on the enterprise.com website that sends you directly to lost and found website is beyond me. I filled out a form AGAIN (first verbally/second written) with my contact information and a description and finally received a call abt. 24 hours later. They stated they had found my keys but that I would need to PAY to have them shipped to me. Customers have to pay TWICE. Once to ship your property to you and AGAIN to have their property shipped back to them. I understand that ultimately it was my mistake in switching the keys. However, Enterprise is focused on making a profit any way they can instead of helping out the customer and providing a service that would entice them to rent again with Enterprise. At the very least they could have an option where you can drop off the keys at a different enterprise location, send a prepaid envelope to the customer or have some sort of coupon/reimbursement system. I am going to have to think about renting from them again. In the end it is the little things that make or break a deal/company.

Enterprise Rent-A-Car
Ira P. rated

Over the years I have had no problems with Enterprise at any location. There has always been wonderful customer service and this time was no exception. Everyone I dealt with was very polite and went out of their way to meet my needs. When I arrived at the airport I knew that I did not want the car I had reserved as the weather did not call for a convertible. As I walked up and down the row of cars with Sam we settled on a Jeep. I asked the difference in price and Sam told me $12. He neglected I found out later to tell me it was $12 per day. While the car rode well and served my purpose I will note that it did not have any of the features that I use everyday. No bluetooth, no navigation, no satellite radio, no automatic seats. I know I could have asked for these features, but I wasn't told they didn't exist either as I wanted to get out of the airport and to my hotel. Upon returning the vehicle a few days later I was given a bill for almost $250 beyond my estimate. WhenI asked why I was told that I did not opt to pay upfront for gas, which I certainly did, and I was told that I added as extra insurance cost, which I certainly did not. I did manage to convince the check in person that some of those costs had to come off and they did. The insurance piece remained on however. I realize that I could have been more vigilant when I both picked up and returned my car, but in both cases I was rushed. This is the first time I have ever even considered writing anything but glowing reviews of Enterprise. I hope more transparency gets built into the system here.

Enterprise Rent-A-Car
Carlton P. rated

My family and I traveled to the southwest for business and pleasure. We flew into Phoenix and were met with very pleasant service. We got our choice of vehicles in our category and received a very clean and well-kept vehicle. We drove to Las Vegas for the second leg of our trip also received exceptional customer service as we dropped off our vehicle. The rep drove us to our hotel and would not accept an extra tip for his extra service. He was very knowledgeable of the area and offered us some great tips for meals and family entertainment. We will continue to use Enterprise for all travels in the future and will highly recommend this company. One minor drawback was there was no vehicle manual available in our vehicle. It was not a major issue but could have been helpful since we were driving an unfamiliar vehicle.

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