This is the best UPS Store I've ever been to. The only reason why a UPS Store wouldn't be able to refund your money or help you when a package is lost is either because it was shipped at the UPS Store through the US Post Office with no accountability or it was a UPS drop-off and they cannot pull up any information about the package unless you have the tracking number. It seems like the "people" who reviewed this store were actually just one person who had a bad experience because of their lack of understanding. Also, I have seen this UPS Store give 10% for anyone who has been in the military if you just ask.
I came in just looking for a few parts and accessories at Apache Carefree and was surprised. The guys at the counter were nice and involved in what I wanted. A different feeling from some other shops I have been at. They gave me advice and their opinion on things. This is a great place to shop; they are very helpful and at no point tried to rush me. I’ll be coming back for more parts in the future.
I needed a fragile package couriered from south Phoenix to Flagstaff and these guys picked up my package quickly and delivered it promptly to it's destination. From the moment I called they were professional, courteous, and efficient in their use of time knowing that I was on a deadline. I continue to recommend them to everyone I know who needs a courier service in Phoenix.