So, my boyfriend and I have been at the Phoenician Pines a little over a year now. For the price and location, it's good. Not blow your hair back great, but good. We have a two bedroom two bath we're getting for under $800 a month. We're right by the loop 101 and I-17. It's a very average phoenix neighborhood--not the most upscale, but not the slums, older homes with families. I would say this is a great transition apartment if you can afford it. If you're probably in your mid-twenties to mid-thirties and need a "grown up" living space but aren't quite ready for a house, this is a good location. Lately a lot of younger kids (late teens and twenty somethings) have been moving in, but it's not enough of an issue at this point to drive me away. HOWEVER--please be warned. I keep seeing reviews about the staff and I'm surprised any of the renters have even been able to see the staff. I've tried at all hours of the day, every day of the week and no one is ever in the HOA office. If they are, they apparently refuse to answer the door. They take ridiculously long breaks (they are now closed for a week off for 4th of July...seriously, a whole week) and are regularly closed for "training" days. The posted ours are Monday-Friday 9-4. They are never available and do not respond to calls or emails. That being said, it's nice that they leave you alone. They aren't always hounding you about things or nit picking your living. On the flip side, they don't enforce rules. A lot of neighbors don't pick up after their pets in the community areas, which isn't punished. A lot of neighbors have patios riddled with weeds or cigarette butts. There is often scattered trash in the parking lot. Again, these things don't affect me enough to leave, if you're living in an apartment you have to realize you're living around others who don't live as you do, so no matter how respectable and clean you might be, others won't be the same. Some of this the apartment can't really enforce unless they kick people out. The apartment itself is great. Good size, good price. Out unit is perfect space for two. Laundry in unit.The building is older so we've had some garbage disposal and air conditioning issues, but thankfully I'm handy enough to fix them myself. Again, not needing the office staff, which is good because I know I wouldn't get any help. From what I hear from my neighbors, even if you contact the staff for repairs it can take them weeks to get to you. Haven't had any issues with break-ins or theft. Each apartment has an alarm but we've never bothered using ours. We keep to ourselves but we made a point to meet our neighbors. We're always friendly to those in the community--its always a good idea to build that support, it makes it so we look out for one another. That being said, it feels like a pretty safe area. Sort of going off of general lists: the noise is average for an apartment. You're by a busy street so you'll hear traffic and an occasional loud vehicle. Most neighbors are quite, at least around us they are. The grounds are kept pretty well, aside from trash every now and then that flies out of the trash on pick up days. People tend to not pick up after pets, but that's not the apartments' fault, per say. Safety is good, the gate breaks on occasion (usually because idiots drive into it) but they get it fixed relatively quickly. All of the apartments to my knowledge have alarms so that's a plus. Maintenance is below average. Don't expect speedy service. Can't comment on the staff as I have never actually met them. So, out of 10 I would give this place a 6.5, maybe a 7. If you can handle apartment living, this is the same as most places. You'll fight for open parking and deal with idiots, but that's any apartment. Just be prepared to do repairs yourself and not rely on the staff. Honestly though, I would recommend this place to friends that aren't needy renters.
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"I have been meaning to write this. EACH time I visit I fall in LOVE with this place. I love visiting these apartments. They are WONDERFUL. Sure, they always help any guest I bring in a professional and timely manner, but it is the combination of the team and their talents with the personality of the community this makes IMT Deer Valley stand out to me. Julia Rich is so kind and thoughtful. I like seeing her in the office because she says hello in such a gentle way that I feel better knowing that she is around. She is extremely smart, and has a heart of gold. Colleen Carlson is a Rockstar she is always smiling and you can tell she LOVES her JOB and SHE LOVES the tenets (and their pets) Just a wonderful person. She does what ever it takes to make people feel welcome. Dominque Bailey is respectful to everyone I can tell he really cares about his tenants and he goes up and beyond as well he looks out for them. They are just - all around - the perfect team.
I have lived at Deer Valley Regency Apts for 2 years now and I have had no problems (with the exception of a few Maint issues) and even those were taken care of within 24 hours, one was my own fault (ummm, clogged toilet!) the others were just lights and normal stuff. They changed the Mgr and Maint Supv about 6 months ago and they are always both really friendly and seem to care about the Apt complex and the people who live here a lot more then the previous staff. I just recently signed a new 1 year lease and I thought for sure my rent would go up and it didn't (thank God :) I live close to Happy Valley rd and every store you can imagine is there and plenty of places to eat, not to mention living close to I-17 and the 101. I will admit that my job is a little far (Downtown) but is so worth it, I love not having to live in the middle of Phoenix! Anyway, just wanted to give my Apt complex some props for making where I live, a great place to live :)