k...I AM really sorry you had a crappy experience with yellow cab but I just wanted to tell you that you should give them another try and/or contact the company to let them know what happened because the owners of the company are really cool and will try to make up the bad experience. Plus, as a former driver for the company I can tell you that there are a lot of other drivers of the company that would probably have a real serious discussion with your driver if they knew who it was because their jobs are taken seriously and they take a lot of pride in the way they are represented. You might also be interested in knowing that the reason this driver probably "dumped" you is because he realized that yellow cab having lost their airport contract was not allowed to "pick up" passengers at the airport but didn't understand that he/she ARE allowed to "drop off" at the airport. The City of Phoenix and Sky Harbor airport take this policy of designated taxi company (who can pick up) at the airport very seriously and companies that violate the rules get hefty fines; so I'm thinking this was a new driver that may have gotten frazzled at the idea of bringing down a hefty fine on the company and instead of contacting dispatch "dumped" you before reaching the airport. I'm really sorry this happened to you...but like I said please don't let it stop you from calling yellow cab again; there are a lot of experienced drivers fighting for money on the street everyday driving a cab and they would love to pick you up and drop you off AT your destination. I would recommend to also share your experience with a supervisor...anyone will be happy to help you but you could ask for "JACK"; he's a nice but serious guy and he supervises driver operations:)
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VIP Taxi is GREAT! I just recently became a VIP driver and I'm very impressed with the Legendary Customer Service provided to all VIP guests....When you need a cab feel free to call me personally....I'm Jodi, I would love to be the one to provide an awesome, clean, inexpensive and hassle-free cab experience!! Please call me @ 480-359-563four -anytime/ valley-wide, I'd Love to be YOUR Driver! I will always make your personal call a priority, based on your needs and my availability, I'll be grateful to have the opportunity to bring YOU the VIP exclusive LEGENDARY CUSTOMER SERVICE, something only received as a VIP guest! ;D When you call me directly please mention YP or FB to receive my personal thank you- I'll give you $5.00 off any trip that is over 8miles or $25 please tell your family and friends everyone deserves to be a VIP guest!!
I feel odd writing a review of my own company, but, bear with me. I've been driving cab for 13 years now, and I really enjoy the work. Since I love my job, I do the very best I can to make your ride with me both reliable and pleasant. I am a one guy operation so you talk straight to me instead of a phone operator and I can give you accurate arrival times. I am not late for my appointments (time calls). I know the valley like the back of my hand and can recommend a wide variety of services. I also have both XM radio and an iPod in the taxi, so you know you'll always have great tunes. Come ride with me. You can use the reliability and I would love having you as a customer!