I have always been Leary about car auctions the "you get what you pay for" saying. Well my brother told me about five star auto auction I went online and the first thing I saw was the say that the test all of their cars they understand that people need good cars the will last and they believe in karma. Unfortunately I could not get off work so my husband went to the auction Feb 14, 2015 to get me a car. He ended up getting a 2005 Chevy Monte Carlo for $1,700+ tax once he got it home and I looked at it I knew It was not going to be good I took it to my Mechanic he drove it and come to find out the shocks were bad, needed a front Axel, and the transmission was slipping I went into panic mode we just spent $2,000 on a car I could not put my baby in. I stressed the whole weekend until Monday Morning I took the car back and talked to Shane I planned to give him a piece of my mind but their was no need to he drove the car and said not to worry they were going to take it back only down side is they did not give refunds I would have to wait till the next auction. It was not Ideal but I was ok with it. My boss reluctantly gave me March 7, 2015 off so that I could go to the auction. I woke up early went to the auction their was lots of people waiting just to find out they rescheduled it so now what there was no way my boss was giving me another day off I spoke to Shane he tried to get me my money back But his hands were tied ( no refunds) so After talking to a partner of Five star auto auctions Jason we decided I would come in and chose from a few cars so I could get the one I wanted and would not have to wait longer. Shane picked what he felt was a few of the best cars they had and I ended up getting a 2003 Pontiac grandam GT I feel like at this point Shane went above and beyond for me to get me in the best car they had he had his guy hook the machine up to show me it was good as well I did pay a little more but I feel as though it was worth it Shane even filled up the gas for me. Yes It took way to long to get the problem resolved and that is why I am only giving 4 stars but I am extremely happy with the outcome I honestly believe that if it was not for Shane and his honesty and professionalism it would have turned out completely different. I love my new car and I would recommend others to use Five Star auto Auction. Just like with any car you purchase do your research they update the site regularly you can see pictures of the cars as well as vin numbers check the cars out get a car fax. So you can read this review and decide for your self what you feel is best for you but I am glad that their are still honest people in this world Thank you Shane
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I wish I could have stayed longer at I wish I could have stayed longer Insurance Auto Auctions . Manager had great people skills and brought out the best in their employees. The job atmosphere was so comfortable that at times it felt as though I wasn't even dealing. Thanks to repokar that i got my dream car for very low price.
Without a doubt, Arizona Charity Auto Auction is one of the best auction ever. Customer service at this place was good. Process is quick. I have bought cars from them before and had no problems. I would come back again ! Also attend Repokar car auction and like it very much. The staff is very polite. Thank you.