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Sunrise Cab Inc

Business Details

11

years

in Business

Hours:
Mon - Sun 6:00 am - 3:00 pm
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Neighborhood:
Central City
Categories:
Taxis, Transportation Services

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Reviews

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04/27/2015

Overall

Order service ride from Discount cab, Sunrise cab gave them 3 chances and all 3 times they fail, They don't call you back to let you know they can't come and pick you up. I waited 20 mins and no show, call them 4 times and no answer, called a 5 th time and ask to talk to the owner and she was to busy!! I had a Dr. Appointment to get to and very important and when.I order the ride I told them that, They never bother to let me know that no one will be picking me up..They are very unprofessional and there Vechicles don't look to reliable either, ..Never order a ride from them Discount # 602 200 2000 it is worth the extra couple of dollars not to big of savings.. Sunrise, claims to be the lowest..The truth is not by much, DON'T ORDER A RIDE from Sunrise!!! Save urself the Headache!!

03/01/2013

Overall
Should have read the reviews

45 minute wait. Late for work 15 minutes. I gave them 30 minutes to arrive. Would have called earlier if I hadn't a need to sleep! No conversation. Off putting, really.

02/11/2012

Overall
if i could rate this place a z...

if i could rate this place a zero, i would! worst customer service EVER! I called to get a quote just now, and the guy says he is too busy and hangs up on me!

10/28/2011

Provided by Citysearch - 
Overall
Hung up on Me too

The Dispatcher just hung up on me in the middle of my sentence. I tried to call back and of course no answer because he knew he hung up on me.

I knew the owner years ago and at that time he was a nice fellow he was a customer where I worked.
Think it may have been him on the phone.'

just horrible service. I would not call if I were you....

10/19/2009

Provided by Citysearch - 
Overall
Never again!

NEVER AGAIN!!!!
On the night of 10-18 I called to be picked up in Tempe and was hung up on! Thinking that I had lost service, I called again and no answer. I tried from a different phone and was answered right away but once again hung up on. I really needed to get home! I was going a long way so I had asked for a quote - I wanted to be sure I could cover it and still be able to tip.
I use Sunrise an average of 2-3 times a week but never again will I call them. I feel really bad for their drivers. Almost all of them are lamenting the lack of pickups and noting how business is slow. Being from the service industry as well, I thought I could relate.
But nope - their dispatcher isn't taking calls for them.

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Sunrise Cab Inc

1617 E Jefferson StPhoenixAZ 85034

(602) 468-3618

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