If I could give them zero stars I would If given any other choice to have your blood drawn take it. They are the most insensitive, situationally unaware personnel I've ever encountered, however, Sonora Quest does seem to pride itself on exhibiting its passive aggressiveness at every turn. I waited 45 minutes while NO ONE was called back. The reason was because they were trying to enter a large order. Clearly no one possessed any ability to prioritize and get the other two patients drawn and on their way. Absolutely maddening!!!!