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Reviews
12/05/2016
I went to this restaurant today with my family to celebrate my moms birthday. We ordered the food the lady was terrible, just like the food there is very little portions and the food has no taste to it. The owner was very very rude. I ask a question and she was very disrespectful and disregarded my questions. I will never, ever eat at this place again. Shame on you lady that owns this restaurant. You need to learn better public relations.
TERRIBLE! Avoid this place! This place is a dump.
The Gourmet House of Hong Kong has disgusting food, a dingy, dirty interior, and extremely poor customer service. The food is by far the worst Chinese food I’ve had in my entire life. It was so bad, it was totally inedible. I ordered take out wonton soup and green curry chicken. When I got home and opened the chicken curry, I found a fist sized ball of gristle and the broth was foul smelling and very watery. The chicken itself looked grey and appeared to be bad. The vegetables were so over cooked they were falling apart. The whole dish looked and smelled very old. The wonton soup was supposed to be full of fresh vegetables, but there was only one snow pea and a few pieces of old wilted cabbage and 2-3 carrots for a large bowl. I was afraid to eat any of it because I didn’t want to get food poisoning, so I called and told the manager that I wanted to return my order. I explained that I had not taken one bite and would show that to her when I got there. A few minutes later, I returned to the restaurant and showed them the food. I pointed out the huge ball of gristle and the skimpy wilted vegetables. However, the owner and manager did not care. They did not apologize and the owner had the nerve to ask me where her rice was. I tried to express my concerns and showed her the food. She told me she “didn't care” and asked loudly "Where’s my rice!” over and over. Their reaction was unbelievable. I guess the locals have learned to avoid this place like the plague. They never have any customers. The two times I’ve been in there during the dinner hour, it has been totally empty and every time I drive past them, the parking lot is vacant. Bottom line, with tons of other great restaurants competing for your business don't bother wasting your time and money with this place when there are plenty of other FRIENDLY Chinese places that will actually appreciate your business and treat you like a valued customer.
10/02/2012
Best Chinese food in town, Environment looks like a restaurant in Guangzhou, China. Service is good. Prices are unbelievably low for the quality offered. Congratulations to the owner, who is always there.
Details
Phone: (602) 253-4859
Address: 1438 E Mcdowell Rd, Phoenix, AZ 85006
Website: http://gourmethouseofhongkong.com
More Info
- Extra Phones
Phone: (602) 253-1870
- Payment method
- all major credit cards
- Price Range
- $
- Neighborhoods
- Coronado, Encanto
- Other Link
- Categories
- Other Information
Parking: Lot, Free
Wi-Fi: No
Bike Parking: Yes
Attire: Casual
Good For Groups: Yes
Good for Kids: Yes
Wheelchair Accessible: Yes
Take Out: Yes
Cuisines: Caterers, Take Out
Alcohol: Beer, Wine
Takes Reservations: No
Outdoor Seating: No
Price Range : Below Average
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