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02/16/2012
IF YOU WANT BAD CUSTOMER SERVICE, THE MANAGER HERE IS THE MOST UNPROFESSIONAL GUY EVER!! The manager of this restaurant needs to be audited by the U.S. Food and Drug Administration and possibly fired. I was given an order that was wrong and he refused to make the order over, but specifically tried to take my burrito and add the beef that they forgot to put in it to the already made burrito. He refused to remake my order and acted very unprofessionally in doing so by throwing it away in my face and calling security because I demanded a refund. However, I never got my refund but security let me know that this place is already under investigation for the way the manager treats the customers and gave me the number to PHX Aviation and Operation Services. I reported the issue and I hope it goes a long way as to kick El Bravo and the manager out of the airport!
Details
Phone: (602) 244-1388
Address: 3800 E Sky Harbor Blvd, Phoenix, AZ 85034
More Info
- Payment method
- amex, visa, discover, all major credit cards, mastercard
- Location
- Phoenix Sky Harbor Intl Arprt
- Neighborhoods
- Central City, Sky Harbor
- Category
- Other Information
Wheelchair Accessible: Yes
Wi-Fi: No
Parking: Garage
Alcohol: No
Bike Parking: No
Attire: Casual
Takes Reservations: No
Outdoor Seating: No
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