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Business Details

NICE CARS FOR GOOD PEOPLE

Hours:

Regular Hours

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Payment method:
all major credit cards, debit, insurance
Neighborhood:
Central City
AKA:

drive now inc

Category:
Used Car Dealers

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Reviews

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09/25/2016

Overall
Expertise
Professionalism
Selection

Initially I gave them 5 but since iv gotten my car it has been a nightmare and they have showed there true selfs very unprofessional now I call with a problem and get hung up on and threaten they where nice until they got my money my car engine exploded 4 day after me getting car and Ruben and co works where not much help and really didn't car it's to the point that I dnt want to deal with them at all I regret buying my car from here.

08/10/2016

Overall
Expertise
Professionalism
Selection

They came to have positive reviews and that people choose to come to them and they are better than other dealerships. They lie!!! Please everyone do your homework search for the company and read reviews. I regret ever getting a car from them. I wish i would've done my homework first.

01/05/2016

Overall

not sure what everyone else is referring to here, I just bought a 2013 chevy sonic from drive now and I love my car. Ruben did a great job and I have a free warranty they included. I would definitively recommend drive now to family and friends.

08/17/2015

Overall

I wish I read reviews before purchasing a vehicle from Drive Now. I am almost done paying off my vehicle and since the 1 1/2 years I have been a customer I have not one good thing to say about this "dealership" first off, the cars are crappy. They seem great at first but it's like they fix them to only last the 30 day guarantee date. Second, the service is very very poor. Management need customer relation classes or something because they don't know what they heck their doing nor do the associates. And third, they have a title place called tio rico which the dealership owns. So if you are late on your payment they will go after your vehicle, as in REPO and then put it back on the lot for resale. I had this happen to TWO of my friends who also got vehicles from here. Do NOT trust, purchase, trade, negotiate with this company unless you want to get screwed! I never write reviews but I hope this place drowns to extinction.

12/27/2014

Overall

HORRIBLE, DO NOT GO HERE, IF YOU'RE in their building right now spit on floor the thousands of others that have been screwed by them and LEAVE. If you don't want to end up suing them.

08/30/2014

Overall

Negative 5 stars is what I wish to give...

Warranty is a joke. Was told 1 year warranty and zero deductible in that 1 year, bologna it's $250 per part . Radiator blew due to cooling fan breaking. I don't think they actually replaced anything because the car still runs hot and the fan is louder than ever which is what it did before the radiator blew. Was told by the finance dept to pay a certain amount since they were "working" with me after the radiator blew. Paid that amount then get a call 1 week later saying I'm past due $40 cause I was told the wrong amount. Rep says I can put it on my next payment with no penalties, only to find out today I was charged a penalty 3 days ago. Keep getting told, sorry we misinformed you but we can't take off the late fee. If I worked customer service this way I would not have a job. DO NOT GO HERE FOR ANYTHING. This place is a joke. Warn everyone. STAY AWAY from drive now and auto action. Worst company EVER!!!!!

Overall
No stars

Beware this is the worst place ever to buy a car I bought my car and it broke down about 36 hours later or less they told me I had one year warrantybut when I went over there to drop it off the guy told me I might have to pay I told him no I have one year warranty and I don't even have two days with the carhe was so rude he said well that doesn't matter you still have to payI do not recommend this place after you sign the contract they are very rude. If you want a car to break down within 24hours go ahead this is the place. Worst place to buy a car

10/28/2013

Overall

BEWARE!!! SCAM ARTISTS!! THEY WILL STEAL YOUR MONEY!!

If I could give this company a negative star rating I would. We went to this dealership and bought a 2005 Chrysler 300, put down a $1500 down payment. Took the car home and was having issues with the gas guages and mileage we were getting with the car. When it came to make the 1st car payment we were going to be 3 days late, we called the finance company and they said we had until Saturday to make the payment, which would have given us 4 more days. The next day we sent the payment in. The payment got there on Thursday, but low and behold we go outside and the car had been towed. We called the dealership immediatley and asked them why they towed it. They said we were late on the payment. We explained to them we were told we had until Saturday and today was Thursday, and they even admitted that they had the payment. Then they told us we would have to pay $375 for a tow charge, we argued that we should not have to pay that because they should have never towed it in the first place, and they had payment. Didn't matter, then they told us that while they had the car they would fix the fuel sensor chip that was causing the gas mileage issues and that it would be covered under warranty. Four days went by and we kept calling to see if the car was ready, and then when we finally spoke to someone they told us that there was another issue with the car that was not covered by warranty and it would cost an additional $330 to cover another part that the car, they said they had to wait for the part to come in. Now another 3 days go by and we call first thing Monday morning, now we are being told that it will cost $972 to get the car back, which includes the towing fee, the part and labor for fixing the car, and daily accrued storage fees for storing the car after it was towed (even though the only reason it sat there for so many days is because they told us they were waiting for a part so they could fix the car). Then we just told them, screw it they could keep the car we just wanted our $1500 deposit back, and they are refusing to give us that back. We will be contacting legal representation and trying to contact a news station to let them know how shady this company is. DO NOT GO TO THIS DEALERSHIP!!

Overall

They do not even deserve a one star rating. They will rip you off. Not only will they sell you a car that will continue to break down but when it does they could care less to help you. The office staff is so RUDE and the sales men will tell you what you want to hear to get the purchase. The things promised will not be delivered! I wouldn't even recommend my worst enemies here. For your wallets sake do not get a car from here!! If you do then you will learn the hard way! This is a very shady company. They also changed their name to Auto Now Financial- just a warning.

05/07/2013

Overall

RUN LIKE HELL! I am currentyl building my lawsuit against them. Sold me the car on lies. They dont report to all 3, only to Equifax, which NO financial institution will EVER look at. Its a big waste. They lie about everything. I probably got the best car they ever sold because nothing has broken yet and everything works fine. but the payments suck and are higher than the sales people at this place.

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2201 W Van BurenPhoenixAZ 85009

(602) 345-8098

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2201 W Van BurenPhoenixAZ 85009

(602) 345-8098

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