I have been to Phoenix 3 times - 1998, 2002, & 2003. Each time I had John Kaphing & his team made me very realistic looking license plates. In some cases, they looked better than a real 1. I was quite surprised in 2002 that John remembered me from the time that I was there in 1998. He told me that not only did he remember me, but that he felt like he was talking to an old friend! Each time I visited his store he treated me like either a friend or a family member. John & his team do a wonderful job on their products & treat their customers with the utmost dignity & respect! I really wish that he would open a store or 2 in the Manchester, NH area. We need more business like Custom License Plates. We also need more business owners like John Kaphing.
I had a watch that needed repaired. They fixed it under 5 minutes, for less than 10 bucks. Great service, very friendly, and great value. The one thing that is a little strange is you have to buzzed in from the outside. However, they were very welcoming overall and all smiles. I also like that they did not try to upsell me. I'll definitely use them again. Quality = 10/10 Speed = 9/10 Service = 9/10 Value = 10/10
I found that there was a lack of communication and organization. My pieces were there for almost 4 months and the appraisal still was not done despite assurances on more than one occasion. I will not go back.