Thank you Hospice of Arizona for taking such good care of my Mother. You loving hearts and great care allowed Mom to stay in our home and when we needed to use your beautiful In-Patient unit you made is so easy. We did not know exactly how hospice services worked, but your staff explained it al lin detail and answered all our questions. My initial reaction was that you would help Mom, but as time went on I realized that you were also helping me cope with the care and supporting me emotional. I want to thank the incredible team of Nurses, Physicians, Social Workers, Hospice Aides and Spiritual support that took care of my Mother and our family. You are all so caring and compassionate. We appreciate all you did for us. Thank You so Much!!!!!!!
The hospice nursing care was great. They were caring & stayed in touch. However the administration staff lacks compassion & understanding of the timeliness for out-of-city funeral services. They had two days to get the death paperwork to the doctor for his signature but it was not until 10am on the 3rd day (today) before the Dr received them. As of 2pm, it has not been signed & faxed to the County office. Critical nature is the transport permit issued from the county. The male individual was rude, condescending & did not care to listen to my complaint on their delay. Funeral is supposed to happen tomorrow. I recommend any other hospice besides this one for responsible administration of time-critical paperwork!!