I had an emergency Appendicitis at the Phoenix VA, It was successful and the follow up was second to none in my opinion, one could not have received any better care. I would give everyone involved at least a 9 and above. I have completely recovered, however I'm still a patient and this Hospital is my primary caregiver. I'm 71 and a diabetic and my primary care Doctor seems concerned and always checks on me about once a month. I don't understand those that complain all the time, compared to the care I have been given here for over 4 yrs.