I was in a jam and needed a package to go to Tucson on a 2 hr trip. It was medicine for my daughter that was staying at a hotel with her mother. It was 3 in the afternoon and I had called at least 5 other courier company's, but none of them could do it. When I called TDEX I spoke right with the owner of the company and I told him my situation. He put me on hold then came back and said it would be delivered in time. This was about 2 years ago and Tdex has been my courier company since.