I went to Cactus Rc for service on my Revo 3.3. During my initial break in period the Revo started to make slapping sound and then quit all together. I brought it to Cactus Rc and spoke to Ron about the problem. Ron helped me fix the problem and got the Revo back in service. I bought the Revo at the Hobby Bench. Initially I took the Revo there for the problem and was told they had no clue, then they said "good luck". If you work at a hobby shop I expect the person to know what the heck they are dealing with and the problems that may occur. Terrible customer service also. I could go on and on. I will never step foot in the Hobby Bench again! The only place for me is Cactus Rc. Prices are cheaper and you get excellent service and fair prices on service. Thanks again Ron, I truly appreciate your help with my Revo. See you soon my friend. Sincerely Robert Gierke, 2/13/11.
I've been going here since they opened & am now a complete blow out addict. A lot of the reviews I've read in various places just astonish me & I can't help but think that with all the competition popping up around town that it must be other businesses trying to bring down their online ratings. Much of the negative things are pretty silly. I hope that people realize this and give it a shot. As someone who has been here dozens of times and to both locations, I can say the service and skills at Primp and Blow are top notch! Many of my friends have been with me and have always been extremely happy too! I just can't say enough good things..it really has gotten to be one of my favorite things to do to pamper myself!
I brought my Revo 3.3 into Cactus RC on Sunday 1/9/11. I'm a newbie of nitro RC and I couldn't get the truck started after I had already broke a clutch spring on tank #4. I was more then a little frustrated and then I met Ron at Cactus. He had the truck running and tuned in the parking lot within 2 minutes! The truck runs awesome now and I'm tearing about the desert with it! Thanks Ron!! If your having trouble with your RC, don't hesitate to bring it up to Cactus RC - I will NOT be going anywhere else from here on!!!