I was so distraught when I got word my best friend had gotten into a lot of trouble. I had never dealt with a bail bonds company but after doing a Google search and calling a few different companies I ended up going with Sanctuary Bail Bonds, and I'm so happy I did! I called in the middle of the night and spoke with Amy. She was professional and knowledgeable, plus she was able to calm me down and explain the whole process to me. She was extremely patient with all my questions as well. I can not say the other companies I called were half as friendly as she was at 3AM. The amount of the bond was very high, so it took me a few days to work on the collateral. Anytime I had a question there was always a LIVE person to answer my call and help me. They were straight forward and very reasonable with the fees. One time I called in I actually had one of the owners; Randy Feldman answer. He along with his team were always respectful of the situation my friend...and I were going through. Thank you Sanctuary Bail Bonds for your exceptional service and professionalism. I will always recommend you!
DowntownPhoenix, AZ 85006
by judi 09/28/2011 I was so pleasantly surprised and relieved to find out how easy it was to get my son released from jail. I was very stressed out when I called. The man I talked with was so very patient with me, even though I had to make him wait while I ran around in a dither searching for my purse, then AGAIN - as I looked for my credit card which wasn't in the purse I had just found! He never sounded annoyed with me, even though I would have been! He patiently waited for me to get my act together and then assured me he understood how stressful this can be.. He was very kind, courteous and professional. I breathed such a HUGE sigh of relief after talking with him....for the first time that day I felt things were under control. And, of course, he followed through just as he said he would. Hopefully I will NEVER have to use a bail bond company again, but, if I do, will most definitely use this one. Thanks so much for being a class act!!! Judi
Had my first experience needing a bond for my boyfriend. Have to say that I went into this thinking I would not be helped very well but Jim at Sanctuary Bail Bonds talked to me and helped bond out my boyfriend. They were polite and friendly and they were willing to work out a payment plan so that I could get him out right away without having to empty out my bank account. I would recommend them to anyone who needs a bond or knows someone in jail looking for help. Thanks guys.