Desert Diamond Mechanical is the best Heating and A/C company I have ever delt with. Calls into the office are always answered right away by a smiling voice and returned calls happen very quickly. I was so impressed with their level of service that I purchased a service contract with them that gives me service with any breakdown within 24hours. This summer my A/C unit went out, and in the past when the OTHER GUYS were telling me that I would have to wait days without A/C for someone to come out to inspect my unit because it was summer and they were busy, Desert Diamond Mechanical was at my home within 2 hours and had my system up and running....they even took care of dealing with the warranty on my A/C unit for me and the repair cost me nothing. I have tried other service companies, but these guys give real meaning to the words SERVICE and CUSTOMER SERVICE. I am a Realtor in Phoenix AZ and I this company for my own personal residence as well as refer them to all of my clients.
I called at 9:30pm when one of my investment property s AC went out. My tenants had a newborn and the temperature was 106 outside. I was worried I would be charged more since it was late, but they had a newborn and I didn t want the baby to get sick. I was quoted $79.95 for them to come out and service the unit. When the tech arrived it was about 10:30pm. After the technician inspected the AC, he found the capacitor was bad. When he called I was sure he would charge more since it was late in the evening. He quoted me $147.23 for time and material and waived the $79.95 fee for coming out. I was pleasantly surprised. I know he could have easily taken advantage of the situation. I have had a more well known company servicing my rentals in the past, but now, I m using Sun Devil! Thank you Miles, Jason, and the entire crew at Sun Devil!
I'm so happy my husband and i finally called Liberty, Steve fixed our A/C unit, before knowing about liberty, my husband had called 2 other co's. in the past they told us that we need a new unit, I was not happy because of how much money we had to come with to replace the whole unit, so I started my search, Liberty was actually word of mouth, we are so happy because they did not replace it our unit, they fixed it with a reasonable price, I would recommend Liberty anytime, Steve's work performance is excellent, hardworking, and honest! I have been telling all my friends and family about this Co., so go on and call, you will be very happy and will thank me for this! :) Karen