I have shopped a this store for over 20 yrs. If your looking for a deal then this is where you'll find it. They sell used and new furniture ALL for VERY reasonable prices. I have seen the same item discounted at a different store but J & K has always beat every other stores price for new furniture, lots of catalogs to select your next new item. Their only competitor is craigslist and that might be and over statement. The used items can range from gorgeous million dollar Estate pieces to what you would find at a garage sale. Items come in everyday, all day.....very much like a resale shop of any kind. I find it fun personally because you have to look, really look to find that special item which might drive some people nuts but I thrive off of that diamond in the rough for an outstanding price. One of the customers complained about the delivery service.......I have never had anything delivered but I can imagine after all the years of watching these guys that you can't expect much when it comes to anything but picking up the furniture and moving it. The owner knows me by face at this point and he is ALWAYS polite but once in awhile you'll get that bad attitude from the staff. This place is usually packed and for good reason.....there are bargains to be found and a lot are being found by the Interior Designers that frequent this place. Check it out and make up your own mind.
I was searching online for new conference room furniture and found a beautiful table through a Google image search, which led me to Markets West Office Furniture. The price was so good that I double-checked to confirm it was a new piece and not used or refurbished. I contacted the store to get a quote on shipping because my office is almost 2500 miles away from Markets West, which is considerably outside their usual local delivery area. After speaking with and emailing Rick at Markets West, I was impressed with the way he went the extra mile to arranging shipping and delivery at a very fair price. I compared the product, shipping, and delivery costs to other online office furniture retailers, and Markets West beat out every one. As for the actual items, I have to say that the furniture is beautiful. I ordered a 6 foot conference table with a solid top and pedestal bases. The pieces were in pristine condition, without a single scratch, dent, or mar in the finish. The leather and wood office chairs were also in excellent condition and were easy to assemble. Most importantly, the wood finish of the chairs perfectly matched that of the table. I am extremely pleased with the services and products of Markets West, as well as the personal service that Rick provided throughout the ordering and delivery process. I will use this company in the future, as well as recommend them to others.
We ordered a nice bedroom set. We ordered a King size mattress too. I was very surprised with how knowledgeable and kind the staff was. We had several different people help us which was very unusual for a furniture store but it was kind of nice. The store was VERY BUSY on the day that we went in so once we had picked out our items, it took us about 30mins to check out. The employees were working as fast as they could, so I cant blame them. We got the delivery option. It cost us $75 and they brought all the boxes into our 2nd level condo which was nice, they opened up all the boxes to make sure there was no damaged items. THEY DO NOT ASSEMBLE the items for you, but we knew this when we had previously asked as the store. The dresser and nightstands required no assembly which was nice and my fiances and I put together the bed in about 20mins so it wasnt too hard. I thought this place had good deals and alot of customers, so they must be doing something right.