I have a Concord. Everybody locally says they have to send it out, even the authorized dealers. Bottom line, the multi thousand dollar watches should not be trusted to the 'corner dealer'.
Just awesome service. They are the only authorized repair center for Rolex, Patek, Ebel, TAG and other high end brands in the area.
This is definitely the place to be if you want to shop for the latest editions of watches today. They are also offering.