AVOID WONDERLAND AT ALL COSTS
The second bad CS experience at wonderland I wa shopping for a vaporizer. The hippie looking rasta wannabe was in the store today and walked me down to show me the vaporizers they had for sale. All THREE vaporizers they had on the shelves were horrifically overpriced. They had the Volcano vaporizer priced at $700.00 when it can be bought elsewhere (and online) for a few hundred dollars less. I also believed they had a Herbalaire 2.0 for something like $300-400.00 when they can be bought new for $250.00.
When I noticed the outrageous prices I asked the employee if he would be able to come down on the price of the volcano or herbalaire. The answer was a definitive NO. I mentioned that I was pretty sure I could get either of these vaporizers online for hundreds less. The rasta wannabe's reply was ""You probably can."" I asked a few more questions about the vaporizers, to which he did answer correctly and nicely, but I don?t spend $700.00 on nice, so that was the end of my shopping trip and I left the store and bought a vaporizer elsewhere. Who are they trying to fool by overpricing their product so much? Had it been a reasonable price I would have happily walked out with a Volcano vaporizer.
My third and final experience at Wonderland was shopping for a high end ash-catcher/percolator. I had just come back from another shop (only 20 minutes away!) where I was able to buy a 4-arm WeThePeople AC ($175) and take it back the same day to get a refund because it didn't fit.
Wonderland was on the way home, so I figured I'd stop there and see what their ash catcher collection was like. Couldn't hurt right? WRONG.
The ash catcher I was looking for was to be put on a glass on glass bubbler and not a tube like ash catchers are designed for. I so very clearly expressed my concern to the (al)most helpful employee of wonderland that I was worried about the weight and size of the ash catcher, and how it may not quite fit on the piece I was buying the ash catcher for. I showed him pictures of the piece I?d be fitting the ash catcher on and made it clear that I wasn?t sure how it was going to turn out when I put the AC on the bubbler. This employee told me if it didn't work out, I could always take it back for a refund. Since I had just come back from a store that gave me a cash refund on a similar glass piece I had returned not but a half hour before stepping into Wonderland, that seemed reasonable. Still, I didn?t want to waste my money, so I double-checked with the employee and explicitly asked ""If this piece of glass does not fit right the way I?d like it to on my piece, I can take it back here tomorrow and get my money back?"" He answered YES. I again asked if he could work on the price at all to which he replied NO (seeing a trend here?). The ash catcher was $200.00 aaaannnnddd didn't fit; so back to the store I went.
Upon returning to the store with the brand new AC. Still in the same bubbler wrap, same bag, same incense smell that Wonderland is clogged with, and with receipt in hand, but was told by the rasta wannabe that I can not get a cash refund and am they will only offer store credit. The same employee that was in the store when I bought the AC was there, so I called to him from across the store ?Hey Buddy, I thought we talked about this last night? You said I can return this, brand new, TODAY and get my money back.? His reply was that he never said anything about a cash refund, and that he told me I?d be able to return for store credit. I remember him saying NO SUCH THING. The owner was in the store as well at this time and had nothing to say about the matter. I left the store that day telling myself it would be my last time in there, and it has.
FINAL WORD: AVOID WONDERLAND AT ALL COSTS
From what I hear Wonderland may soon be going out of business so wait till they have a going out of business sale before stepping foot inside, otherwise ? your wasting your money.