I dented an aftermarket rim after I drove into a pothole. Wheel thing was recommended to me, and it was a HUGE mistake to take my wheel there. I first dropped it off, they told me it would be a week for it to get fixed. They never called me, so for 3 weeks I had to keep calling them back and asking if my wheel was fixed(by this time my spare was starting to go flat).
They finally told me it was ready on the phone (Again, almost 3 weeks after I gave it to them), and I showed up to pick it up, and big surprise, they hadn't even started work on it. So they had completely lied over the phone to me, but they had my rim, so I was at their mercy. They told me to come back the next day, and they promised it would be ready.
I came back the next day, and to my shock, it was done. I paid them, went home, and the next morning, the tire was flat agian cause the rim wouldn't hold pressure due to their crappy repair job. I took it back to them, and got more of the same run around as I did before, and I finally just said to hell with them, and never went back for the rim. That was 5 months ago, and they still have my rim I'm assuming. The most unprofessional business I have ever worked with