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Wheel Thing

CLOSED NOW

Today9:30 am - 5:30 pm

Tomorrow9:00 am - 2:00 pm

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Business Details

Hours:

Regular Hours

Mon - Fri9:30 am - 5:30 pm

Sat9:00 am - 2:00 pm

AKA:

The Wheel Thing Inc

Categories:
Wheels, Automobile Parts & Supplies, Automobile Accessories, Tire Dealers, Automobile Radios & Stereo Systems

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02/11/2014

I've been coming here for years, def the best aftermarket shop in all of Philly. Big Brian knows pretty much everything and has always treated me fairly and with respect, I would recommend this shop to anyone. My only warning is that it gets swamped at times so I would recommend calling before you roll over.

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09/16/2011
The Worst

The Worst. Very unprofessional , poor workmanship. I took my wheel to wheel thing to be repaired, and it took a month to repair minor curb rash. They told me it was ready i went to pick it up and they said it was'nt ready. I live in the western suburbs outside of Phila. had to drive all the way to North Phila 35min drive to be dissapointed. That's not all folk's so after a month of waiting they called me for my wheel... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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12/11/2010
Wheel Thing

I have been bringing my cars there for years. The service is always great! Helpful and nowledgeable people to deal with. If there ever is a problem, they will take care of it. My BMW had a vibration in the front end. I took it to the BMW dealer for service. They said they took care of it. When I drove away from the dealer in the car, the problem was still there. So I went to The Wheel Thing when i got back... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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06/24/2009
The Best Wheel Shop!!!!!!

Every time I come to your shop, I get the best and fastest service. A year ago, when I first got my QX56, Wheel Thing , mounted and balanced my Beautiful 24 inch Chrome Rims. and even today, when I came back to have them rotated, you bless me with your great, fast service... and I'm from jersey!!! Thanks again Wheel Thing!! Great Servcice and Knowledge Staff!!!!

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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02/18/2009
Best In Philly!!

I have been going to the Wheel Thing for years and I have never had a problem. I'm not sure what the other two peoples experiences were but I have had nothing but good experiences. I have even recommended my family and friends to their store. i don't think it has anything to do with the neighborhood. I hope The Wheel Thing keep up the good work and as long as they keep serving the community with good service I will c... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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12/16/2008
Not a professsional place

I think this business has been living off the Reputation of Perzan who was there 6years ago. I purchaced what I thought was a new Blaupunk Amp and Bazooka tube., for $600. Turns out the subwoofer was used and they ran the power strait from my alternator causing 2 burnt out alts...the whole time I was there nothing but ppl returning with complaints from wrong size rims to mitch match tires sizes for one car to rims ... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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06/03/2008
Absoluely horrible

I dented an aftermarket rim after I drove into a pothole. Wheel thing was recommended to me, and it was a HUGE mistake to take my wheel there. I first dropped it off, they told me it would be a week for it to get fixed. They never called me, so for 3 weeks I had to keep calling them back and asking if my wheel was fixed(by this time my spare was starting to go flat). \r \r They finally told me it was ready on the p... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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10/13/2007
Best place to go

This shop is great they treat you just like family .

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Response Writing Tips:

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Wheel Thing

2500 N Broad StPhiladelphiaPA 19132

(215) 227-7773

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Wheel Thing

2500 N Broad StPhiladelphiaPA 19132

(215) 227-7773

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