Posted: 8/24/2011Provided by Citysearch -
As a corporate event planning company, we order tens of thousands of dollars of food every year. We recently ordered over $300 from Top Tomato for my boyfriends surprise party with no problems, but when we decided to try it for ourselves...wow, what an unpleasant ordeal.
To make a long unpleasant story short...we never did get our order (GrubHub was great, and refunded our money), but the people at Top Tomato were rude, and really unpleasant to deal with. The fact that the order was over an hour and a half late on a TUESDAY night was remarkable...and they were unresponsive and eventually refused to deliver, because it got too late.
Not only will we never order from them again, but will tell all of our business associates and friends of this experience.
Since Philly Food Tours also stops at Top Tomato, we will make sure they also know of the crass, unprofessional people we had to deal with.
It only takes one foul mouthed order taker to cost a company thousands.