Rather consistent food, good value
Living in the Rittenhouse area, and being a big fan of Chinese Food, I've eaten at this restaurant, and often order take out and delivery from here. As somewhat of a regular customer who generally enjoys a variety of their dishes, i recently had a very bad experience here.
Usually they take 20 minutes to deliver, and so when it was almost an hour, i called to check in. I was flat out lied to - when they said it was ""on the way"" - not to mention being hung up on. Sure enough, almost a half hour later when it didnt arive, and i called back to ask what happened they simply said ""we're very busy, i'll check on it"" and then again hung up on me. I then called back and canceled my order.
I was so angry at this poor customer service, that I had ripped up the take out menu and sworn the place off. But, the following day, the manager called me to apologize ? saying he wasn?t there and they were short staffed and handled it poorly, and that he would give me a discount on my next order. Mistakes happen (though this was really bad) - but generally this is a very reliable place with decent, inexpensive food, so maybe it was a freak thing. With all the sub par Chinese restaurants around, it?s worth a shot.
A tip if you?re ordering takeout/delivery and you don?t have the menu ? ask them about the deal for the free item (fried rice, soup, noodles, etc..) they?ll give you if you spend more than $20.