02/04/2010Provided by Citysearch -
This is the closest Starbucks to my work, that is a plus, but the rest of it is in my opinion terrible,
The following is my personal opinion on teh place: Long lines, usually only one cashier in the morning (busiest time). Barrista has a hard time keeping the drink orders straight and filling them. Ice drinks (coffe and Tea) and the Loooongest wait . And they have a weird and unique Refill policy . the policy is not posted anywhere. If you ask for a refill they will put you thru the 3rd degree. were you in the cafe in the last hour?, did you leave and come back?, and since they don;t print receipts you can't prove it. and with a cold drink review...they are the only SB location with the ""..we don;t refill cold drinks in the plastic cups because it is against a City law...""..cut me a break. The place is staffed by arrogant, uppity, slow staff.