They never showed up! <br>I got the Groupon and I received the appointment confirmation from Shy on 1/21 for 2/6 at 1:30pm (over 2 weeks in advance). They double booked me it was reschedule to 8am. <br>It's Saturday (2/6) and I called her at 8:15am because no one had arrived yet. She said she didn't know what happened and someone else would be there in the afternoon. She never called me back confirming or cancelling the appointment, I called her multiple times during the day and she ignored all of my calls. <br>I understand mistakes happen, but the least she could have done was to answer my phone call or send an email letting me know they were not coming. <br>By the way, my boyfriend called from his cell phone number and didn't leave a message. She called him back and left a message offering the cleaning service so she was obviously ignoring me. <br>No one should be treated this way. DO NOT TRUST THEM.