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Salon Thalia

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Business Details

YP Qualified

Brands:
Nioxin
Payment method:
amex, discover, master card, visa
Categories:
Barbers, Beauty Salons, Nail Salons, Hair Stylists

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08/03/2011
Not going back to Salon Thalia

My review is a letter I wrote to Michael, who has been cutting and highlighting my hair for 4 years. Up until about 10 months ago, I was extremely happy with Michael's haircuts. I don't understand how someone can be so consistently wonderful and then not be able to give the same haircut twice in a row. My husband has been going to Leanna, who he absolutely loves, but is now thinking about not going back to her, be... view more

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06/09/2011
Round 2

So, I wrote a review about Maria from Salon Thalia about a month ago, she gave me foils and what she called a toner and then finished with a hair cut. Before leaving the salon we talked about me coming back for a keratin treatment to defrizz my hair, since then my color still looks fabulous, the keratin treatment did exactly what she said it would do,which was defrizz my curls and cut down my blowdry time. My final r... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

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05/13/2011
Many Thanks to Maria!!!

So, my former stylist left the previous salon that I was going to without notice. I called Salon Thalia after admiring someones hair I had noticed while riding the bus and I was told to ask for Maria, I immediately felt comfortable after Maria gave me a very thorough consultation for color and a haircut. Not only did she explain what and why she was going to do what I needed, she followed through and my results were ... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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03/04/2011
YES GIRL!

AFTER GOING HERE ICAN'T GO ANYWHERE ELSE! I ONLY LET TRAVIS TOUCH MY HAIR! HIGHLY RECOMMENDED A+++

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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02/28/2011
MICHAEL G - BEST COLOR!

I have been getting highlights for years & I am very, very picky about color! I have also been to just about every salon in philadlelhia and nothing compares to Michael G @ Salon Thalia! He puts An immense amount of time and care into what I want as well as what is best for my hair type and texture. He gives the color that I want and is still cautious not to Compromise the health of my hair. I've also been trying to ... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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02/22/2011
Michael G is AMAZINNG!

I am very picky with my hair and I am not an easy client, but Michael G always takes the time to listen to what I want and what I’m concerned with. I always hate being rushed and feeling like the hairstylist really doesn’t take the time to listen to what I wanted. Michael is amazing, he has great energy and is excited to cut and color hair. His coloring is impeccable! I started coming to him after seeing my friend’s ... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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01/24/2011
Travis rocks!

I was based in Philly for work for 14 months and went to Travis at Salon Thalia after a recommendation through a friend. Travis is an awesome hairdresser - my color has never been better and the cut is both flattering and stylish. \r \r Above all, Travis is a great guy! Really friendly, full of energy and knows just about every great restaurant and bar in Center City...\r \r If it was feasible to go back regularl... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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01/02/2011
Great Facial

Had an awesome facial with Alissa at Salon Thalia. She was great. I have only had two facials in the past but this one was definitely the best. I felt like I could fall asleep it was so relaxing! My skin was real soft afterward. I saw a difference immediately. She recommended some great products and I am anxious to start using them. I have already booked my next facial in another month, and I cant wait!

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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12/11/2010
Great men's cut!!

John has been cutting my hair for years. He is excellent at men's cuts!! Well worth the $$. Every time I leave extremely happy with my cut and often find myself calling him back to let him know how much I love it. The salon is definitely a step up from his old salon. The warm towels are a simple touch but they make a difference!! Now if only they had a manicurist the salon would be complete.

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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Response should be at least 25 characters
12/10/2010
pricey but worth it

I came for cut and color the lady was nice and made my feel very comfortable. I had gotten the color I wanted and she did a wonderful job on the haircut, most people cant go off a picture but she did a great job.

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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Salon Thalia

1520 Locust StPhiladelphiaPA 19102

(215) 790-0200

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Salon Thalia

1520 Locust StPhiladelphiaPA 19102

(215) 790-0200

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