Posted: 1/28/2012Provided by Citysearch -
And almost never write reviews to the places I've BEEN - certainly NEVER have to a place I haven't been. But by reading all the horrific reviews, it is painfully obvious that that the few 5* reviews were written by the owner or workers themselves. One review was actually BY the owner, giving themselves 5* (!!!!!) for now honoring gift certificates up to a year ONLY AFTER having multiple bad reviews. Way to run a business, screw the customer, and when you stop losing enough business, cuz everyone knows it, you stop.
I particularly loved the review where she say she was hesitant about her 5* review cuz she'd never get another appointment. lol And another one where she had to wait 5 minutes (like a tiny negative to keep it real, but didn't mind (lmao) cuz she was offerred a drink. Notice there is only 1 review at 4*, 1 at 3* (maybe that one is real). All the 5* are WAY over the top. I wouldn't walk in there if it was all free. It's not just the shoddy business practices. You all sound rude and incompetant, except for the front desk receptionist.