Posted: 10/3/2010Provided by Citysearch -
Above and beyond the WORST ""upscale dining"" experience I've had in Philadelphia, NYC and Miami combined. We had a 9pm reservation and arrived at 8:30pm for a drink at the bar with a great view (the only good part about this toxic place). The mojito was undrinkable. 2 rounds later, it was 9:45pm, with no appearance from the hostess. Shortly after 10pm, we hadn't been seated and informed the hostess we were leaving. They auto-responded, ""Do you want to speak with a manager?"" At which point someone appeared to take us to our table. 15 minutes later, no drink or bread, the waitress took our order. She returned about 10 minutes later to say they were out of one of our entrees. That was when we walked out and wandered over to Del Frisco's for a fabuous meal in a beautiful environment with amazing service. The manager at R2L never came by to talk with us. Had we stayed, the rest of our night would have been spent talking about the this terrible dining experience. Our 6th anniversary dinner was still great, and my husband and I enjoyed laughing about the abominable service at R2L. Possibly the food is good??? We will never know.