How can I put this nicely without ranting..... Unprofessional, completely outdated style of photography (no digital copies at all), overpriced, albums look like my grandmothers', did not do what I asked (as in made me take shots I didn't want and didn't take ones I did want), rushed me to get ready on my wedding day, what was advertised was not what I got and he did not back up his "satisfaction guarantee". When I told them I didn't like the pictures, they acted like I was crazy and got very defensive and refused to accept my complaints. If it would've been worth the extra aggravation, I would've sued them, but you can't re-do your wedding day. Bottom line--my biggest wedding regret. Three years later and I still look at those horrible pictures and want to cry. Please don't be fooled like I was!